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Mail Enabled Public Folder not working for internal mail

Posted on 2010-11-17
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Last Modified: 2012-08-13
I setup an Exchange 2003, mail enabled, public folder for auto replies sent to a distribution group and it is working great for external mail.  The mail is being delivered to the group and the auto reply is being sent to the external user. However, when an internal user sends mail the the same address the auto reply is not being sent.  The mail is delivered to the group just no reply.  Does anyone have any ideas as to what my problem may be?

Thanks,
Bob
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Comment
Question by:NMLLC
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12 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34157644
When the message hits the PF is it the same as the Internet message? Are they both IPM.Post or is one IPM.Note?
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Author Comment

by:NMLLC
ID: 34158370
Thanks MegaNuk3 for your response but I'm not sure what you are asking.  As I look at the public folder contents there are two different icons depicting the external mail from the internal mail.  One looks like a note with a pin and the other looks like an email.  Is this what you are talking about?
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34159111
Yep, which one is the mail, the external one?
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Author Comment

by:NMLLC
ID: 34159140
Yes it is.  What did I do wrong?
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34159437
You did nothing wrong, it defaults to that. Let me see if I can find the article that tells you how to change it, then the rule should work.
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Author Comment

by:NMLLC
ID: 34159448
Great Thank You Very Much.
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LVL 31

Accepted Solution

by:
MegaNuk3 earned 250 total points
ID: 34159556
http://support.microsoft.com/kb/817809 just do the registry change at the bottom and then you have to restart the msexchangeis service.

NOTE: this change will affect every PF on the server that receive emails
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Author Comment

by:NMLLC
ID: 34159660
Excellant!!  Thank You that fixed the problem.
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Author Closing Comment

by:NMLLC
ID: 34159674
Thanks MegaNuk3
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34159750
Thanks for the points. I take it that you have tested the rule and everything is working?
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Author Comment

by:NMLLC
ID: 34163658
You're welcome and yes it is working.  Thanks for the help.
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34164251
No problem
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