IE8 not opening excel 2010
Posted on 2010-11-17
Currently Running windows 7 64-bit professional on our client workstations. We currently have office 2010 on the machines as well. Our current web browser is IE8
We have a problem. When we try to download excel sheets from a hyperlink it will prompt us to either save it or open it. We can save the excel file just fine but when we attempt to open it will open another IE8 window and that window remains blank after loading it.
I checked the file associations for XLS, XLSX, csv, and etc. All of them point to the latest version of excel which is located \program files\microsoft office\office14\excel.
Also, It doesnt matter what version of IE either. I can use IE8 or IE9 and it still does the same thing(opening excel in a blank IE window).
Firefox was the one of the browsers that actually opens the excel file in excel application. Firefox seems to do it just fine but not IE8.
We didnt have this problem when running office 2007 in IE8. it seems to be just office 2010 with any version of IE.
I tried the microsoft fix it methods that they recommend but that did not work. Microsoft also mentioned checking the registry settings for the xls and xlsx files for subkeys of office.sheet.5, office.sheet.12 and etc. My registry matches exactly what they recommend.
Another, I tried this by resetting IE back to defaults, clearing our personal settings, resetting security and running with all add-ons disabled. Nothing is working. Does anyone know of a solution??????