Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Asterisk ATA dropping all communications after 15 minutes

Posted on 2010-11-17
7
Medium Priority
?
760 Views
Last Modified: 2012-05-10
Hi!  I have a SonicWALL tz 150 with Standard OS.  My VOIP phone company on the island issues my a 2 port LinkSys ATA for my voice service.

I found this Experts Exchange session that was VERY close:  HomeNetworkingTelecommunicationsIP TelephonyVoice Over IPInteresting Issue...VOIP Dropping in Exactly 5 minutes

What is happening here is the ATA connects and registers with the PBX.  The phone works for 15 minutes.  Then the phone is unreachable for incoming calls.

In exactly 15 more minutes the ATA registers again with PBX and is active again for another 15 minutes.  This continues.

The VOIP technician says that I need to increase the UDP connectivity to more than 30 minutes.  It is the firewall that is disconnecting the ATA from the PBX.

does anyone know how to do this on a SonicWALL TZ 150 standard OS?  The support stopped a year or so ago so I cannot request help from SonicWALL.
0
Comment
Question by:John Smithers
  • 4
  • 3
7 Comments
 
LVL 33

Expert Comment

by:digitap
ID: 34161752
as far as i know, there isn't an option to change UDP timeouts on a standard OS.  i checked with a tz 170 that i have sitting around.  i could change the tcp under firewall > advanced and under the advanced tab of any of the firewall rules.

however, under firewall > voip.  what options are enabled here?
0
 

Author Comment

by:John Smithers
ID: 34163650
I found the same.  From one of my friends and other research done on the web they suggested enabling "consistant NAT".  I will try that and let you know what happens.
0
 
LVL 33

Expert Comment

by:digitap
ID: 34163806
yes...that and enable h.323.  let me know.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:John Smithers
ID: 34163887
I can't find it on the TZ 150 Standard OS.  Can you tell me where to look?
0
 

Author Comment

by:John Smithers
ID: 34163946
Found it.  It is under firewall, VOIP.  Thanks for your help!
0
 
LVL 33

Accepted Solution

by:
digitap earned 2000 total points
ID: 34165434
correct.  see http:#a34161752.
0
 
LVL 33

Expert Comment

by:digitap
ID: 34301757
thanks for the points!
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: user_n
How Sip Phone (User Agent) works and communicates with sip servers 1.  There is a sip server and a sip registrar.  The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
Hey there Heard about jingle, the add on for XMPP that enables point to point audio between two XMPP clients. No server config necessary. Actually quite a cool feature. However, how good is it if you can not use those voice capabilities to do a P…
this video summaries big data hadoop online training demo (http://onlineitguru.com/big-data-hadoop-online-training-placement.html) , and covers basics in big data hadoop .
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question