Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Can I import .mdb file into public contacts?

Posted on 2010-11-17
7
Medium Priority
?
1,176 Views
Last Modified: 2012-05-10
We are having a bit of an issue with our contact information at my office. Currently we have a proprietary system that was built in house to deal with our contacts and stakeholders. Before that was created, we had about 1400 entries put onto our Exchange 2003 server's public contacts. We have SINCE started using a third-party COTS CRM, that only limited people have access to because of the cost associated with user accounts.

Our client services people maintain the most current customer information on the third party piece of software, which we then export to an .mdb file (the proprietary system is built on MS Access 2003). The .mdb file is then imported to our local system where all the staff have access.

With that said, we have 2 copies of a CURRENT database. One on the outsourced (third party) server, and one on our local system... then comes the public contacts. We have a few users that use the Public Contacts frequently (most specifically distribution lists). We have a very complicated business line where e-mails are sent to only certain stakeholders based on which services of ours they subscribe to. With a few people, this is done with distribution lists in public contacts. This needs to be manually updated, and as such is quite a time-intensive task.

I'm wondering if there is an easy way to import information from the .mdb file that we export from our TP CRM and import onto our system into public contacts.

I know that you can import .csv's into Outlook then copy over to Public Contacts, but the fact that you can't import distribution lists is a big obstacle.

If anyone knows a way to get around this I would be quite appreciative.
0
Comment
Question by:skyriac
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 40

Expert Comment

by:als315
ID: 34164399
Have you Outlook installed? In Access you can try to link table (Outlook folders) with public contacts and update it from your mdb.
0
 

Author Comment

by:skyriac
ID: 34184013
That was so easy I was shocked.  What about distribution lists?  Is that information stored somewhere where we can link to it?
0
 
LVL 40

Expert Comment

by:als315
ID: 34185656
Try to link Contacts folder, there are stored addresses and distribution lists
0
Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

 
LVL 40

Expert Comment

by:als315
ID: 34185661
Sorry, you have already linked this folder. Try to find there distribution lists
0
 

Author Comment

by:skyriac
ID: 34193560
Yup, the distribution list is there as a separate line entry in the table - but I cannot see any information as to who is a member of the distribution list.  It just looks like an orphan record.  Any ideas?
0
 
LVL 40

Accepted Solution

by:
als315 earned 2000 total points
ID: 34194240
I've checked also - distribution lists are not available in contacts (only name), they are stored in some other place :(
You can ask Helen Feddema (http://www.experts-exchange.com/M_4970136.html) how to create distribution list from VBA.
There is an example for Excel on her page:
http://www.helenfeddema.com/CodeSamples.htm
0
 

Author Closing Comment

by:skyriac
ID: 34395060
The answer was clear:  Yes, we could link public contacts to an mdb file, but No, distribution lists could not be captured.  We are looking at 3rd party products to link our corporate database to the Public Contacts
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question