Solved

Sybase ASE 15.5 Setup failure

Posted on 2010-11-17
6
3,026 Views
Last Modified: 2012-05-10
Help,
  I've built a clean Windows 2003 Server R2 (32 bit)  and patched it (In Microsoft Virtual Server)
Running 1 Gig of ram and 16 Gig hard drive

I went to sybase and downloaded latest ASE 15.5, but when I run setup.exe, it starts to load, then throws an errror dialog box saying "Failed to Load Library" "Error: The installer failed to load C:\Setup\archives\sylapi\sylapij.dll.  Please verify you have the correct and complete installer image".

  I tried installing Java, substituting e: c:\setup\ , nothing seems to work to get me past this.
Any ideas?
0
Comment
Question by:carl-
  • 3
  • 3
6 Comments
 
LVL 24

Expert Comment

by:Joe Woodhouse
ID: 34161514
Try right clicking the setup.exe and setting it to Vista compatibility mode.
0
 
LVL 4

Author Comment

by:carl-
ID: 34162089
for Windows Server 2003?  dont think there is such a thing in windows server 2003.
0
 
LVL 4

Author Comment

by:carl-
ID: 34162097
Tried windows 2000 compatabillity and windows xp compatability, no such luck.
exact same setup works fine my my windows 7 box, but I was trying to get it on a server.
0
ScreenConnect 6.0 Free Trial

Discover new time-saving features in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!

 
LVL 24

Expert Comment

by:Joe Woodhouse
ID: 34162286
There was a known issue with 64-bit versions needing compatibility mode. I'll keep looking for other ideas.
0
 
LVL 24

Accepted Solution

by:
Joe Woodhouse earned 500 total points
ID: 34168145
SyLAPI is the Sybase Licensing API for "SySAM", the Sybase Software Asset Manager.

ie. you haven't even got as far as installing ASE yet, this is a problem at the licensing level.

The VM itself shouldn't be a problem, I've had no problems installing & creating ASE 15.0.x instances but maybe this is something 15.5 specific...

... ah, and it seems that's the issue. There's a known problem with the 15.5 SySAM stuff. Some files are missing. Separately install the license manager first, then try again with your ASE install:

(writeup) http://search.sybase.com/kbx/changerequests?bug_id=620330

(solution) http://www.sybase.com/detail?id=1050143
0
 
LVL 4

Author Closing Comment

by:carl-
ID: 34190963
Looks like it will work, but wont be able to verify for a bit so awarding points now.
0

Featured Post

ScreenConnect 6.0 Free Trial

Check out the updates in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI that improves session organization and overall user experience. See the enhancements for yourself!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SyBase SQL Syntax 5 651
Sybase sample database 13 693
SyBase Query Syntax Case When 7 128
Call sybase stored procedure from php 8 63
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
An article on effective troubleshooting
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question