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Entourage 2008 Web Services Edition will not install

Posted on 2010-11-17
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Last Modified: 2012-06-27

EWS 1307 will not install on Macbook Air 11.6 running Snow Leopard 10.6.4.

I've patched Office 2008 to version 12.2.7.

When I try to roll EWS, I get an error saying something like "Entourage Web Services Edition cannot be installed on this disk because it can't locate a compatible version of Office" (sorry for the paraphrase but the computer is not available right now).

I've tried uninstalling and reinstalling Office.

I've tried rebooting in Safe Mode and installing, as well.

Any suggestions?
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Question by:d4nnyo
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renazonse earned 500 total points
ID: 34508494
After you reinstalled office did you patch it back to 12.2.7? If so, uninstall Office again and do not patch it leaving it at it's 12.0 install state. Then, try to install EWS.

Also, try installing the software as root or a brand new administrator user on the machine.
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