Brother Multifunction Problems
Posted on 2010-11-17
Having some problems with brother multifunction MFC5350 colour laser. When we print colour, the first page of every print job comes out with a bright pink hue. Subsequent pages are perfectly normal. This problem is consistent, and brother support told us to buy new toner, which we have done, to no avail. They now tell us its three weeks for warranty guy to come out.
Printing black and white does not cause the problem to occur. Only the first page of each colour job is affected.
Any ideas? Failing that, we are printing black and white successfully but no matter what we do with the printing defaults regarding defaulting to mono they keep reverting to colour. Settings lost problem is occuring on all workstations, could this be a GP issue? Or is the brother CC medling with the settings?