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Unable to connect the Exchange 2010 SP1 via Managment Tools

Posted on 2010-11-17
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Last Modified: 2012-05-10
Hey guys,

We recently upgraded our exchange server from Exchange 2010 to Exchange 2010 SP1. After the upgrade, the management tools stopped working from our Windows 7 Pro workstations. Below is the error we receive when trying to connect:

"Connecting to remote server failed with the following error message: Exchange Management Console cannot connect to this Server because the version are incompatible, the current server version is: '14.1.218.15'. For more information, see the about_Remote_Troubleshooting Help topic."

However, the management shell work fine. Its only the console that we are having issues with. I have done tons of research and have yet to find a solution. I have installed the management tools and then installed all of the updates for Windows 7 and still no luck.

Can someone provide some insight?

Thanks!
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Question by:rraudez
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Expert Comment

by:OriNetworks
ID: 34160992
You have to apply the SP1 update to the management tools workstation.
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Author Comment

by:rraudez
ID: 34161009
OriNetworks:

This has already been done.
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34162066
What is the version of exsetup.exe on the management workstation?
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Author Comment

by:rraudez
ID: 34166622
MegaNuk3:

14.0.639.21

... I have a feeling thats our problem but not sure how to get the updated version. I've installed all of the updates.
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LVL 31

Expert Comment

by:MegaNuk3
ID: 34166745
Take the service pack source files to the workstation and run
Setup.com /mode:upgrade

That should upgrade the management tools on there
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Author Comment

by:rraudez
ID: 34167053
MegaNuk3:

Did you mean setup.exe/mode:upgrade?
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Author Comment

by:rraudez
ID: 34167234
... Never mind I misread your text. I'll give that a shot.

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Expert Comment

by:MegaNuk3
ID: 34168157
Should work.
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Accepted Solution

by:
MegaNuk3 earned 500 total points
ID: 34168175
Setup.com that is ;-)
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