[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1294
  • Last Modified:

Outlook Meeting Reschedule messages fail to deliver to outside email addresses

One of our users is experiencing problems rescheduling meetings and notifying attendees outside of our company of the reschedule.  The message that gets sent automatically informing the attendee of the new time never makes it to the recipient, though the initial meeting request and regular email goes just fine.  The user first gets a delivery delayed message, followed by a delivery failed message.  I and others are able to send out these meeting reschedule changes without a problem.  I understand there is still a lot of troubleshooting left to do, but dont really know where to look from here.
0
pbottjen
Asked:
pbottjen
1 Solution
 
jplatoCommented:
What does the delivery failure say?
0
 
toroblanco2002Commented:
If is one user that is having a problem it could be the user's outlook profile is corrupted some how.  I will try to remove the user's outlook profile and back again and try, let see if that works.  

regards
0
 
vlikidisCommented:
I have ran into that before, it has to do with the time of the computer. Timezone must be correct, DST patch applied, i believe there is an outlook patch for this. On outlook if you go to Tools->Options->Calendar Options and Timezone... Verify everything is correct and run microsoft updates.
0
 
pbottjenAuthor Commented:
Perfect.  Just created a new profile for outlook and the problem went away.
0
 
toroblanco2002Commented:
Great, I'm glad you are up & running.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now