Shipping Rate doesn't apply in Virtuemart?

Hi,
I have set up a really basic shipping rate in my Virtuemart shop here..
http://www.zoewalldesigns.com/shop

You can see my set up attached,
However the shipping is nowhere near what I have set up

Can someone help me troubleshoot this please?
shippingZoe.jpg
LVL 11
Amanda WatsonWeb DeveloperAsked:
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EmuL8_swConnect With a Mentor Commented:
With the Standard Shipping you have an option to create a shipping cost for each country and/or zip range:
Store -> Shipping Module List -> Standard Shipping -> Configure Ship Method -> New

Here you can add a different price for each country and/or zip range.

I have just tested it out.

So it only shows the shipping options that are created for my country in my shipping address.


PS. you are going to have to create a "Shipper" for this:
Shipping -> Create Shipper

Hope this helps
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EmuL8_swCommented:
Hi,

Can you please explain what you are doing and what the results are that you expect?

For example:
1) What do you set the shipping to
2) How is it currently displayed?
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Amanda WatsonWeb DeveloperAuthor Commented:
Ok, I have set  Australia wide shipping to be $9.95

I think you can see that in the image I have posted of my shipping rate

When I select a product the shipping is $25.80

I only have Aust Post as the shipping option...if you try to purchase a product you should get the same result...
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EmuL8_swCommented:
Ok I think if you do the following it will solve your problem:

1) Log into Joomla
2) Go to Joomla Extension
3) On the left select Store -> Shipping Module List
4) Select AusPost -> "Configure Ship Method"
5) Change the value of "Packing and Handling Fee"

If all went well, then your shipping fee would be correct.

Please just read the Info Message next to the Text Box, it says the following:
"This is your fee for packaging and handling, and is added to the delivery cost returned by auspost"

Hope this helps
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EmuL8_swCommented:
[*EDIT*]

2) Go to VirtueMart Extension
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Amanda WatsonWeb DeveloperAuthor Commented:
Ok great,
That worked, except now the shipping is coming in at AUD$5.80  when it should be $9.95?
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EmuL8_swCommented:
That might be related to tax calculation.

Create a new tax code for 0% tax and assign that tax to the shipping rate and see if it changed?

1) In VirtueMart select Tax -> Add Tax Rate -> Add the Tax with 0%
2) Go to Shipping -> Shipping Rates
3) Select the Shipping method and change to the 0% Tax


Maybe this would work.

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Amanda WatsonWeb DeveloperAuthor Commented:
Unfortunately it didn't change it?

Any other ideas?
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EmuL8_swCommented:
What about the Currency?

Is the currency type the same in the Shipping as well as in the product?

Can you please take a screen shot of what you are experiencing?
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Amanda WatsonWeb DeveloperAuthor Commented:
All of the currencies are in AUD dollars, this is the product price and in the shipping rates...HOWEVER, I did change my shipping rate for the Australia wide shipping (the image I attached in the beginning) to a different number and the shipping of $5.80 is still applying...so my shipping rates are not actually working..

maybe I don't have the zip codes and weights configure correctly?

I have added a weight of one pound to all my products to give them some weight...perhaps this is the problem?
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EmuL8_swCommented:
I am not sure if that Shipping module automatically calculates according to weight.

Can you please give a screen shot of where you see the $5.80 value?
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Allan NisbetOwner at Storm IT Solutions LTDCommented:
Hi Snowball

If you are using a flat rate for the weight

IN the shipping rates module put a min weight of 0 and max of 9999999999

I just tried this and by doing so this assigns the fee you set to any weight of product but if your max weight is less than the weight on the product detail it will be "helpful" and charge more shipping.

Try that

Storm
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Allan NisbetOwner at Storm IT Solutions LTDCommented:
Shipping Rate description: name of rate

List Order:

Shipper: select the shipper from drop down

Country: country your sending to at the flat rate

Multiselect: use CTRL-Key and Mouse      
ZIP range start:

ZIP range end:

Lowest Weight:0

Highest Weight:999999999999999

Fee:9.95

Your package fee:0

Currency:australian dollar

VAT Id: select the one with 0


This is what I filled it to get it to work on any weight and not overcharge

Storm
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Amanda WatsonWeb DeveloperAuthor Commented:
Thanks Storm....still no change on that shipping...it is still coming up as $5.80

I have no idea where this 5.80 is coming from?
5.80.jpg
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Amanda WatsonWeb DeveloperAuthor Commented:
Shipping Rate set up
shippingrate.jpg
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EmuL8_swCommented:
How about this... Its a bit dirty but maybe it would work for you..

1) Make the shipping rate $12.2
2) Check out a product and see if the shipping rate is $9

make sure to check for 1 product and multiple products.
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Amanda WatsonWeb DeveloperAuthor Commented:
Hi There,
Changing the shipping to a different price doesn't matter at all...it still is $5.80?

This is driving me nuts...where is it getting this value from??
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Amanda WatsonWeb DeveloperAuthor Commented:
ok now I am sort of getting somewhere..

I just changed my product weights to be 1kg rather than 1 pound and now I am getting a price of Australia Post: AUD$8.35 (1 kg)  

Getting closer...?
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Amanda WatsonWeb DeveloperAuthor Commented:
ok so now my problem is if I add two products I get a shipping rate of

Australia Post: AUD$10.30 (2 kg)


So I am looking to apply a flat rate of $9.95 for any number of products...

Can someone please help me achieve this?

Thanks
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Amanda WatsonWeb DeveloperAuthor Commented:
Here is another problem,
I just tested being a customer from America, and of course I am getting the same shipping fee as Australia.

Why is this so difficult to work out ?
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EmuL8_swCommented:
Hi,

I think I figured out why your shipping price is showing different prices.

I took a look at the code for the "auspost" and notice a comment inside that says the following:

"* This class will charge a shipping rate determined by passing parameters to
* Australia Post eDeliver Calculator located at http://drc.edeliver.com.au/"

I think that VirtueMart automatically goes to the Australian Post service and calculates the shipping for you.

If you want to enter a custom shipping rate then you are going to have to use the "Standard Shipping Module" in the "Store -> Shipping Module List".

Hope this helps you
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Amanda WatsonWeb DeveloperAuthor Commented:
Great, thank you, that has made the cost work great.

Now what do I need to use to get a different price to deliver OS?
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Amanda WatsonWeb DeveloperAuthor Commented:
whoo hoo, finally

Gosh so all along all I need to do was change my shipping module to the Standard Shipping Module rather than the Australian Post module I had initially

Thanks so much for your patience with this!

A
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Amanda WatsonWeb DeveloperAuthor Commented:
Great Expert  thank you very much
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EmuL8_swCommented:
No Problem man, Just glad I could help.
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