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Unable to send email to external domains

Posted on 2010-11-17
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Last Modified: 2012-05-10
Hi,
i have a problem. Quite recent the exchange server  2010 is installed. Migrated my mailbox from Old Exch 2003 to 2010. once migration, I m unable to configure email on my outlook. My OWA works OK. Also i m unable to send emails to external domains. I m able to send/receive emails only to internal domain. i

So created  a new user in exch 2010 & configured a mailbox. I have got the same problems..unable to configure email  in outlook & unable to send email to external domain.

Can someone help me with that

Thanks
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Question by:Ramgkrish
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12 Comments
 
LVL 15

Expert Comment

by:getzjd
ID: 34161462
Have you configured the proper send connector in exchange 2010?   http://technet.microsoft.com/en-us/library/aa998662.aspx
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LVL 15

Expert Comment

by:getzjd
ID: 34161471
What version of Outlook do you have ?
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Author Comment

by:Ramgkrish
ID: 34161484
outlook 2003!
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Author Comment

by:Ramgkrish
ID: 34161488
At the moment in my EMC, Under Organization Configuration -> hub transport -> Send connectors i c nothing !
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LVL 15

Expert Comment

by:getzjd
ID: 34161497
You have to configure send connectors.    Outlook 2003 you need to manually enable encryption to connect unless you disabled it on exchange .   see here for encryption and 2003 info http://support.microsoft.com/kb/2006508
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LVL 15

Expert Comment

by:getzjd
ID: 34161500
Have you configured anything on 2010?  Public folder replication?  send connectors? receive connectors?    Certificates?
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LVL 15

Accepted Solution

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getzjd earned 2000 total points
ID: 34161511
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Author Comment

by:Ramgkrish
ID: 34161527
"Have you configured anything on 2010?  Public folder replication?  send connectors? receive connectors?    Certificates?"

how come my email inside my domain work?
how come i can receive my emails from external domains?

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LVL 15

Expert Comment

by:getzjd
ID: 34161558
What steps have you done to complete the transition?  What documentation have you followed?    Inside domains will route just fine.  Unless you turned off your exchange 2003 server external emails are probably still coming in and being routed by the 2003 server.
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Author Closing Comment

by:Ramgkrish
ID: 34161592
Its worked!!
Thanks a lot
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Author Comment

by:Ramgkrish
ID: 34161604
Hey getzjd,
could you also solve me the issue of unable to configure email in outlook??
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LVL 15

Expert Comment

by:getzjd
ID: 34161653
Yes, that is likely on the security tab of Outlook 2003.  Look at my link above.  You will want to checkmark the enable security box in the outlook 2003 profile security tab.  
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