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Bandwidth/Content Policies for Small Businesses using an application aware firewall

I'm responsible for IT for a small law firm. Our Internet connectivity "experience" has been slowing down over the last two years. I'm wondering what other businesses do in terms of policies for blocking or limiting access to different web sites or limiting bandwidth for online radio stations, etc.

I'm trying to strike a balance between being able to fully use what we need for business function and still allowing employees to distract/take breaks/support their work rhythms.

Ideas, experience, articles welcome...

Thanks.
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Viebs
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This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.