Hidden mail in one profile but visible in another
Posted on 2010-11-17
We're migrating to BPOS. I have a user who had a 8Gb local PST file which he synced with the MS On-line servers. He's running Outlook 2007 SP2 in cached mode.
His OST was missing about 2 months of mail and calendar items after the sync so we thought we would open up his original pst file in the BPOS profile and drag and drop the missing documents.
The problem is that those 2 months of docs are missing in the opened pst file in the BPOS profile but are visible when we open the pst file in the original profile.
I've checked the Junk folder and Rules but there are no junk files nor any rules in either of the profiles.