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Hidden mail in one profile but visible in another

We're migrating to BPOS. I have a user who had a 8Gb local PST file which he synced with the MS On-line servers. He's running Outlook 2007 SP2 in cached mode.

His OST was missing about 2 months of mail and calendar items after the sync so we thought we would open up his original pst file in the BPOS profile and drag and drop the missing documents.

The problem is that those 2 months of docs are missing in the opened pst file in the BPOS profile but are visible when we open the pst file in the original profile.

I've checked the Junk folder and Rules but there are no junk files nor any rules in either of the profiles.
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gcousins
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gcousins
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1 Solution
 
MegaNuk3Commented:
Are sure those items aren't marked as 'Private' in the original profile?
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gcousinsAuthor Commented:
None of the items are marked private. The hidden mails and calendar items are from 2 months before the migration until the migration date. Mail and calendar items are visible before 2 months ago and after the migration date.
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MegaNuk3Commented:
Ok what happens if you open the PST in another profile? Create another profile locally and set outlook to prompt you for the profile to use then attach the PST to the new profile and then see if you can see the items
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gcousinsAuthor Commented:
We created an archive, copied the hidden mails to it and then opened the archive in the Exchange profile and copied over the mails and calendar items
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MegaNuk3Commented:
Thanks for the update
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gcousinsAuthor Commented:
It was a messy solution.
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