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Unable to open your default email folders. Your profile is not configured

Posted on 2010-11-18
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Last Modified: 2012-05-10
Hi all,

SBS2003 with Server 2003 standard (Terminal server) and XP Client PCs.

In the office a user logs into their XP PC and accesses their emails using Outlook 2010.

When the user logs in remotely via RWW to a terminal server they use Outlook 2003.  When they login via RWW, they open It and it says "Unable to open your default email folders. Your profile is not configured"

I recreate the profile, I am then able to use Outlook 2003 and it will work ok.

Then try it again a day later and its the same problem, is it because they;re using Outlook 03 & 10?

Any suggestions?
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Question by:unrealone1
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4 Comments
 
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Expert Comment

by:Ben Vrijsen
ID: 34163320
Do the users have enough permissions to store all the profile data?
You might also give it a try to configure the mail profile to deliver the e-mails to a folder at another location instead of the default one...
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Author Comment

by:unrealone1
ID: 34205726
Hi there,

The user is a local admin. What other permissions do I need to change?

How can I change the location to another one other than the default?
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Accepted Solution

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unrealone1 earned 0 total points
ID: 34497939
Pretty sure its to do with different versions of Outlook profile.
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Author Closing Comment

by:unrealone1
ID: 34532752
ok
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