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VMWare ESXi 4.0/4.1 'Add to Inventory' greyed out

Posted on 2010-11-18
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Last Modified: 2012-05-10
I have a server that was running VMWare ESXi 4.1 (now 4.0) that is in pre production and I am unable to select add to inventory for VMs from a production server that have been backed up to a NAS with GhettoVCB.

I am able to see the add to inventory option on the original production server (ESXi 4.0). However the files appear slightly differently on the pre production server as below. The preproduction server is also reporting that the NAS has slightly more free space (659.78GB) than the production server (515.89GB)

   

I'm expect this is something simple, but its driving me up the wall!
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Question by:excelsupport
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by:abhijitmdp
abhijitmdp earned 250 total points
ID: 34163361
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Author Comment

by:excelsupport
ID: 34163616
There is definitely something going on with the permissions, though I suspect it may be the result of VMA creating the backup folders on the NAS, rather than vCenter.

I guess I can either create the VMA user(s) on the new server or change the permissions on the NAS.

Will report back my findings - thanks for (hopefully) pointing me in the right direction.
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LVL 28

Expert Comment

by:bgoering
ID: 34163673
VMware will only allow a vm to be added to inventory on a single server. Typically this is managed by vCenter Server rather than directly on the host. If you don't have vCenter Server available, then you should be able to shutdown the vm on the production server and remove it from inventory there - you should then be able to add it to inventory and bring it up on your new server.

Good Luck
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Accepted Solution

by:
excelsupport earned 0 total points
ID: 34163903
Well don't I feel stupid.

It was indeed a permissions issue. But not related to VMWare at all.

I had setup IP based restrictions on the NAS for the VM Backups and as the preproduction server is getting an address from a DHCP server of a range that isn't allowed r/w access to the NAS VMs it was able to read the contents but without being able to write to it, it wasn't able to fire up the VM.

I said it was going to be something simple! Still - wood for the trees and all that.

abhijitmdp pointed me in the right direction so thats gotta be worth some points. Thanks!
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Author Closing Comment

by:excelsupport
ID: 34194913
Good because the initial response pointed me in the right direction and was also a  quick response.
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