• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 442
  • Last Modified:

Cannot open "My Computer" icon

When I click on the My Computer icon, the desktop goes completely blank and then comes back up with the icons but Explorer will not open.  If I right click on My Computer and select Explore, the same thing happens.  Also, when trying to click on the Desktop tab in Display Properties, nothing happens.  I have run mbam which shows no issues.

Thoughts?

Thanks in advance.
0
kbrannock
Asked:
kbrannock
  • 3
1 Solution
 
OriNetworksCommented:
It doesnt sound like any issues listed on those pages but moreso a matter of explorer.exe crashing.

Trying running sfc /scannow  
which is the system file checker. This will check for any corrupt or missing system files. You may need your os install disk.
0
 
kbrannockAuthor Commented:
@OriNetworks - I'll try that but I'm wondering if this may have to do with an Active Directory issue.  When I go into Group Policy settings, in the User Configuration/Administrative Templates, several of the options are missing.  I can add them, but it's odd that they are missing.
0
 
kbrannockAuthor Commented:
Ended up doing a System Restore to last week and that fixed the problem.  I'd still like to know what caused the problem to begin with.
0
 
kbrannockAuthor Commented:
Solved the problem myself
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now