Solved

Cannot open "My Computer" icon

Posted on 2010-11-18
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Last Modified: 2012-05-10
When I click on the My Computer icon, the desktop goes completely blank and then comes back up with the icons but Explorer will not open.  If I right click on My Computer and select Explore, the same thing happens.  Also, when trying to click on the Desktop tab in Display Properties, nothing happens.  I have run mbam which shows no issues.

Thoughts?

Thanks in advance.
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Question by:kbrannock
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Expert Comment

by:s_chilkury
ID: 34163990
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LVL 17

Expert Comment

by:OriNetworks
ID: 34164029
It doesnt sound like any issues listed on those pages but moreso a matter of explorer.exe crashing.

Trying running sfc /scannow  
which is the system file checker. This will check for any corrupt or missing system files. You may need your os install disk.
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Author Comment

by:kbrannock
ID: 34165669
@OriNetworks - I'll try that but I'm wondering if this may have to do with an Active Directory issue.  When I go into Group Policy settings, in the User Configuration/Administrative Templates, several of the options are missing.  I can add them, but it's odd that they are missing.
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Accepted Solution

by:
kbrannock earned 0 total points
ID: 34167478
Ended up doing a System Restore to last week and that fixed the problem.  I'd still like to know what caused the problem to begin with.
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Author Closing Comment

by:kbrannock
ID: 34195047
Solved the problem myself
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