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Autodiscover not working with Outlook 2003 and Exchange 2010 and it keeps asking for username and password
Hi
I have 4 exchange servers (Exch 2010 on Win 2008 Ent)
2 for MBX/HT and 2 for CAS Array. I have configured DAG and CAS Array
Im trying to connect to Exch 2010 account with Outlook 2003 and it keeps popping up login box asking for username and password. On outlook I have checked box under "security tab" that reads "encrypt data between outlook and exchange". Also upgrade to SP1 on all exchange servers. Please advice
Outlook was connecting ok before i configured CAS array. I have also ran command Set-ClientAccessArray to point to my CAS array
I have 4 exchange servers (Exch 2010 on Win 2008 Ent)
2 for MBX/HT and 2 for CAS Array. I have configured DAG and CAS Array
Im trying to connect to Exch 2010 account with Outlook 2003 and it keeps popping up login box asking for username and password. On outlook I have checked box under "security tab" that reads "encrypt data between outlook and exchange". Also upgrade to SP1 on all exchange servers. Please advice
Outlook was connecting ok before i configured CAS array. I have also ran command Set-ClientAccessArray to point to my CAS array
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ASKER
Ok, thanks for the info.
Could you also advice why it keeps asking for login details and never lets me configure a user account on outlook 2003. I can ping my cas array by name from the PC.
I have not made any changes to my CAS apart from changing internal and external url which i believe should not make any difference with Outlooki MAPI conneciton
I can however access mail box on OWA and its working fine there
Could you also advice why it keeps asking for login details and never lets me configure a user account on outlook 2003. I can ping my cas array by name from the PC.
I have not made any changes to my CAS apart from changing internal and external url which i believe should not make any difference with Outlooki MAPI conneciton
I can however access mail box on OWA and its working fine there
ASKER
Here we go... Thx
[PS] C:\Windows\system32>Get-RP CClientAcc ess | fl name, encryptionrequired
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
[PS] C:\Windows\system32>Get-RP
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
Name : RpcClientAccess
EncryptionRequired : True
Looks like authentication issue...
Did you try re-profiling the outlook 2003 by specifying a single CAS name instead of the array name?
What is the service pack level on office 2003?
Did you try re-profiling the outlook 2003 by specifying a single CAS name instead of the array name?
What is the service pack level on office 2003?
ASKER
I have Outlook SP3 and i have tried pointing to individual servers in my cas array but it keeps popping up same login box and doesnt let me do it
run Get-WebServicesVirtualDire ctory | fl cmdlet on the CAS server and post the result. I am interested in authentication methods
ASKER
I have run the command but for security reasons i cant upload it. Hope you will understand. Could you advice me to locate any info for you?
I am only interested in the following parameters:
InternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
ExternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
InternalAuthenticationMeth
ExternalAuthenticationMeth
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
ASKER
I have following values for both of my CAS array servers
InternalAuthenticationMeth ods : {Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMeth ods : {Ntlm, WindowsIntegrated, WSSecurity}
BasicAuthentication : False
DigestAuthentication : False
InternalAuthenticationMeth
ExternalAuthenticationMeth
BasicAuthentication : False
DigestAuthentication : False
ASKER
WindowsAuthentication : True
sorry,
sorry,
On the outlook clients:he page where you sepcify the RPC encryption settings, what is the "Logon Network Security"?
Make sure you un-check "User Identification" (Always prompt for username and password)
Make sure you un-check "User Identification" (Always prompt for username and password)
IS there a reason why you enabled WSSecurity?
I am not sure if that's causing this issue..
I am not sure if that's causing this issue..
ASKER
Logon network security is "Kerberos/NTLM Password Authentication"
Under User Identification "Alway prompt for user....." is un-checked
Under User Identification "Alway prompt for user....." is un-checked
ASKER
i have tested this with outlook 2007 and it runs autodiscover and then pops up message "The connection to Microsoft Exchange server is unavailable. Outlook must be online or connected to complete this action"
Also i typed https://casarray.domain/rpc and it kept asking for login details. I have checked rpc on IIS and it has problems with authorization when you run test on it. What configuration changes we should make here or it is configured automatically?
Also i typed https://casarray.domain/rpc and it kept asking for login details. I have checked rpc on IIS and it has problems with authorization when you run test on it. What configuration changes we should make here or it is configured automatically?
show me the result of get-ClientAccessServer |fl
ASKER
I have changed domain name to "mydomain.co.uk" and Exch org to "myexchorg"
EBEXH03 and EBEXH04 are 2 of my CAS Servers
Please advice
EBEXH03 and EBEXH04 are 2 of my CAS Servers
Please advice
can you show me the Get-ClientAccessServer | fl >c:\cas.txt (The result will be saved in C drive and you can mask the sensitive info and post the results here)
ASKER
sorry i didnt attach file last time. I will do it tomorrow morning thx
no worries!!!
ASKER
Please find attached now
ASKER
[PS] C:\Windows\system32>get-Cl ientAccess Server |fl
RunspaceId : a2db9a7b-9114-4c31-9b1a-2f a493819c5b
Name : EBEXH03
Fqdn : EBEXH03.mydomain.co.uk
OutlookAnywhereEnabled : False
AutoDiscoverServiceCN : EBEXH03
AutoDiscoverServiceClassNa me : ms-Exchange-AutoDiscover-S ervice
AutoDiscoverServiceInterna lUri : https://ebexh03.mydomain.co.uk/Autodiscover/Autodiscover.xml
AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e 7a48b19596
AutoDiscoverSiteScope : {Default-First-Site-Name}
AlternateServiceAccountCon figuration :
IrmLogEnabled : True
IrmLogMaxAge : 30.00:00:00
IrmLogMaxDirectorySize : 250 MB (262,144,000 bytes)
IrmLogMaxFileSize : 10 MB (10,485,760 bytes)
IrmLogPath : C:\Program Files\Microsoft\Exchange Server\V14\Logging\IRMLogs
MigrationLogLoggingLevel : Information
MigrationLogFilePath :
MigrationLogMaxAge : 180.00:00:00
MigrationLogMaxDirectorySi ze : 10 GB (10,737,418,240 bytes)
MigrationLogMaxFileSize : 100 MB (104,857,600 bytes)
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EBEXH03,CN=Servers,CN=E xchange Administrative Group (FYDIBOHF23SPDLT),CN=Admi
nistrative Groups,CN=MyExchOrg,CN=Mic rosoft Exchange,CN=Services,CN=Co nfiguratio n
,DC=mydomain,DC=co,DC=uk
Identity : EBEXH03
Guid : 9eb4ae1a-8b13-488a-b5c5-c9 7f411c6b74
ObjectCategory : mydomain.co.uk/Configurati on/Schema/ ms-Exch-Ex change-Ser ver
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 18/11/2010 12:50:08
WhenCreated : 15/11/2010 16:33:21
WhenChangedUTC : 18/11/2010 12:50:08
WhenCreatedUTC : 15/11/2010 16:33:21
OrganizationId :
OriginatingServer : EBDMC01.mydomain.co.uk
RunspaceId : a2db9a7b-9114-4c31-9b1a-2f a493819c5b
Name : EBEXH04
Fqdn : EBEXH04.mydomain.co.uk
OutlookAnywhereEnabled : False
AutoDiscoverServiceCN : EBEXH04
AutoDiscoverServiceClassNa me : ms-Exchange-AutoDiscover-S ervice
AutoDiscoverServiceInterna lUri : https://ebexh04.mydomain.co.uk/Autodiscover/Autodiscover.xml
AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e 7a48b19596
AutoDiscoverSiteScope : {Default-First-Site-Name}
AlternateServiceAccountCon figuration :
IrmLogEnabled : True
IrmLogMaxAge : 30.00:00:00
IrmLogMaxDirectorySize : 250 MB (262,144,000 bytes)
IrmLogMaxFileSize : 10 MB (10,485,760 bytes)
IrmLogPath : C:\Program Files\Microsoft\Exchange Server\V14\Logging\IRMLogs
MigrationLogLoggingLevel : Information
MigrationLogFilePath :
MigrationLogMaxAge : 180.00:00:00
MigrationLogMaxDirectorySi ze : 10 GB (10,737,418,240 bytes)
MigrationLogMaxFileSize : 100 MB (104,857,600 bytes)
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EBEXH04,CN=Servers,CN=E xchange Administrative Group (FYDIBOHF23SPDLT),CN=Admi
nistrative Groups,CN=MyExchOrg,CN=Mic rosoft Exchange,CN=Services,CN=Co nfiguratio n
,DC=mydomain,DC=co,DC=uk
Identity : EBEXH04
Guid : a5ffab12-b6cb-436d-914a-b3 0b915846f3
ObjectCategory : mydomain.co.uk/Configurati on/Schema/ ms-Exch-Ex change-Ser ver
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 18/11/2010 13:07:43
WhenCreated : 17/11/2010 14:26:43
WhenChangedUTC : 18/11/2010 13:07:43
WhenCreatedUTC : 17/11/2010 14:26:43
OrganizationId :
OriginatingServer : EBDMC01.mydomain.co.uk
RunspaceId : a2db9a7b-9114-4c31-9b1a-2f
Name : EBEXH03
Fqdn : EBEXH03.mydomain.co.uk
OutlookAnywhereEnabled : False
AutoDiscoverServiceCN : EBEXH03
AutoDiscoverServiceClassNa
AutoDiscoverServiceInterna
AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e
AutoDiscoverSiteScope : {Default-First-Site-Name}
AlternateServiceAccountCon
IrmLogEnabled : True
IrmLogMaxAge : 30.00:00:00
IrmLogMaxDirectorySize : 250 MB (262,144,000 bytes)
IrmLogMaxFileSize : 10 MB (10,485,760 bytes)
IrmLogPath : C:\Program Files\Microsoft\Exchange Server\V14\Logging\IRMLogs
MigrationLogLoggingLevel : Information
MigrationLogFilePath :
MigrationLogMaxAge : 180.00:00:00
MigrationLogMaxDirectorySi
MigrationLogMaxFileSize : 100 MB (104,857,600 bytes)
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EBEXH03,CN=Servers,CN=E
nistrative Groups,CN=MyExchOrg,CN=Mic
,DC=mydomain,DC=co,DC=uk
Identity : EBEXH03
Guid : 9eb4ae1a-8b13-488a-b5c5-c9
ObjectCategory : mydomain.co.uk/Configurati
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 18/11/2010 12:50:08
WhenCreated : 15/11/2010 16:33:21
WhenChangedUTC : 18/11/2010 12:50:08
WhenCreatedUTC : 15/11/2010 16:33:21
OrganizationId :
OriginatingServer : EBDMC01.mydomain.co.uk
RunspaceId : a2db9a7b-9114-4c31-9b1a-2f
Name : EBEXH04
Fqdn : EBEXH04.mydomain.co.uk
OutlookAnywhereEnabled : False
AutoDiscoverServiceCN : EBEXH04
AutoDiscoverServiceClassNa
AutoDiscoverServiceInterna
AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e
AutoDiscoverSiteScope : {Default-First-Site-Name}
AlternateServiceAccountCon
IrmLogEnabled : True
IrmLogMaxAge : 30.00:00:00
IrmLogMaxDirectorySize : 250 MB (262,144,000 bytes)
IrmLogMaxFileSize : 10 MB (10,485,760 bytes)
IrmLogPath : C:\Program Files\Microsoft\Exchange Server\V14\Logging\IRMLogs
MigrationLogLoggingLevel : Information
MigrationLogFilePath :
MigrationLogMaxAge : 180.00:00:00
MigrationLogMaxDirectorySi
MigrationLogMaxFileSize : 100 MB (104,857,600 bytes)
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EBEXH04,CN=Servers,CN=E
nistrative Groups,CN=MyExchOrg,CN=Mic
,DC=mydomain,DC=co,DC=uk
Identity : EBEXH04
Guid : a5ffab12-b6cb-436d-914a-b3
ObjectCategory : mydomain.co.uk/Configurati
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 18/11/2010 13:07:43
WhenCreated : 17/11/2010 14:26:43
WhenChangedUTC : 18/11/2010 13:07:43
WhenCreatedUTC : 17/11/2010 14:26:43
OrganizationId :
OriginatingServer : EBDMC01.mydomain.co.uk
ASKER
i have now reinstalled my cas server but its doing exactly same. ie. keeps asking for login name and password. When i enter my cas array in the server box while configuring email account on outlook it resolves name of my user but then it keeps asking for username and password
Sorry I was in meetings all day.
Is the outlook on cache mode or online mode?
What is the Exchange server 2010 update level, are you using RTM?
What is the OS Service Pack level on CAS servers?
Is the outlook on cache mode or online mode?
What is the Exchange server 2010 update level, are you using RTM?
What is the OS Service Pack level on CAS servers?
Since you have reinstalled CAS, can you please run Get-WebServicesVirtualDire ctory | fl and post the result by removing the sensitive info.
ASKER
Reinstallation seems to have done the trick. I tried in couple of hours on a different pc and it all worked fine. Thx
ASKER
problem resolved auto
Try this and post the result:
Get-RPCClientAccess | fl name, encryptionrequired