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Outlook 2007 and 2010 Meeting Requests coming through as text

Posted on 2010-11-18
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Last Modified: 2012-05-10
We host mail for several customers and one in particular is having issues receiving some of thier meeting requests in a plain text email.  Have verified that the mail format is set to html and that antivirus software is turned off.  I also checked with our POP mail server vendor(Icewarp) and they said that they do not strip anything off of the email.  Here is a email header from one of the problem emails, any help or suggestions would be greatly appreciated.

HEADER INFO

Received: from qqp131 ([XXX.XXX.XXX.XXX])
        by mailhub3.nvc.net (NVC Ultimate Mail v7.6) with ASMTP id AAD32442
        for <mailaddress@emailaddress.com>; Thu, 18 Nov 2010 09:11:42 -0600
From: "Jane Smith" <mailaddress1@emailaddress.com>
To: "John Smith" <mailaddress@emailaddress.com>
Subject: Meeting Request
Date: Thu, 18 Nov 2010 09:12:53 -0600
Message-ID: <002c01cb8733$151a7b50$3f4f71f0$@com>
MIME-Version: 1.0
Content-Type: text/calendar; method=REQUEST;
      charset="utf-8"
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcuHMxKPyaicLtGKSb6BJFPc3k2KdA==
Content-Language: en-us
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Question by:NVCtechSupport
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2 Comments
 
LVL 11

Expert Comment

by:Ove
ID: 34277365
did you compare the headers with some from another customer?
Where are the differences between them?

Ove
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LVL 31

Accepted Solution

by:
Gareth Gudger earned 2000 total points
ID: 34277376
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