Solved

Outlook 2007 and 2010 Meeting Requests coming through as text

Posted on 2010-11-18
2
768 Views
Last Modified: 2012-05-10
We host mail for several customers and one in particular is having issues receiving some of thier meeting requests in a plain text email.  Have verified that the mail format is set to html and that antivirus software is turned off.  I also checked with our POP mail server vendor(Icewarp) and they said that they do not strip anything off of the email.  Here is a email header from one of the problem emails, any help or suggestions would be greatly appreciated.

HEADER INFO

Received: from qqp131 ([XXX.XXX.XXX.XXX])
        by mailhub3.nvc.net (NVC Ultimate Mail v7.6) with ASMTP id AAD32442
        for <mailaddress@emailaddress.com>; Thu, 18 Nov 2010 09:11:42 -0600
From: "Jane Smith" <mailaddress1@emailaddress.com>
To: "John Smith" <mailaddress@emailaddress.com>
Subject: Meeting Request
Date: Thu, 18 Nov 2010 09:12:53 -0600
Message-ID: <002c01cb8733$151a7b50$3f4f71f0$@com>
MIME-Version: 1.0
Content-Type: text/calendar; method=REQUEST;
      charset="utf-8"
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcuHMxKPyaicLtGKSb6BJFPc3k2KdA==
Content-Language: en-us
0
Comment
Question by:NVCtechSupport
2 Comments
 
LVL 11

Expert Comment

by:Ove
ID: 34277365
did you compare the headers with some from another customer?
Where are the differences between them?

Ove
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 34277376
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
trying to access email account on Exchange 2013 hybrid server using outlook 4 40
Guide on using PGP email encryption 4 50
outlook, exchange, lync 1 21
MS Outlook Rule 4 19
If you don't know how to downgrade, my instructions below should be helpful.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question