I have a terminal services server 2003 running an application and have the Ricoh MPC5000 driver loaded. My client is using an accounting system that runs that requires a client matter code be entered. On one of the attorney's machines when they print the prompt comes up but when the secretary prints it does not. When the secretary prints something from Adobe acrobat, word or other applications locally it does pop up. I set up a queue to not start printing until the queue closes as well as reducing the resolution to see if it was a timeout issue and non of those worked on the secretarys computer.
Any help is appreciated