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How to enable Enterprise features in SharePoint 2010?

Posted on 2010-11-18
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Last Modified: 2012-05-10
I have SharePoint 2010 Standard installed on a machine.  I am trying to upgrade it to Enterprise, by going to Central Admin > Upgrade and Migration > Enable Enterprise Features.  I put the Enterprise key in and I get the following error:  

"An error occurred while enabling Enterprise features. Refer to the event logs on your server machines for more details. For more information on how to fix this error, refer to help.

Click OK to return to the SharePoint Central Administration Operations page. "

Any thoughts?  I do not see anything in the event logs.
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Question by:libertytax
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11 Comments
 
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Accepted Solution

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psv1973 earned 500 total points
ID: 34165769
There is something wrong with your Windows SharePoint Services Timer service.

This might be permission related. Which user uis running your tiemr service? is running with "Administrator privileges".
 

When you enable MOSS Enterprise the Central Admin site creates a run once timer job. If you configured your services to least privileges you will need to elevate for this. Then restart the service.

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Author Comment

by:libertytax
ID: 34166716
I added the user that was on the Timer Service as an ADMIN on the box.  Now, it is showing up in the Timer Job Status page and the status is Paused.  I have tried to Start the scan but hasn't done anything.
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Assisted Solution

by:psv1973
psv1973 earned 500 total points
ID: 34171456
Can you delete the old timer job and then try to activate the feature again? That will then recreate  tiemr job for you. The Paused job is blocking this process at the moment.
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Author Comment

by:libertytax
ID: 34173323
I have removed the job and tried to upgrade again.  It still gets stuck at Paused.  I just watched a few jobs run.  See attached.
Doc1.docx
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LVL 6

Expert Comment

by:psv1973
ID: 34173477
Is there anything in your sharepoint logs? Please check at the momemtn where the timer job shoudl have started.
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LVL 1

Author Comment

by:libertytax
ID: 34173607
I dont see anywhere that the upgrade has started.  I can see where I have terminated the upgrade and there is a log that shows it erroring out from the termination.
PSCDiagnostics-11-19-2010-9-52-1.log
Upgrade-20101119-093752-210-erro.log
Upgrade-20101119-095522-664.log
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LVL 6

Assisted Solution

by:psv1973
psv1973 earned 500 total points
ID: 34173641
I just found this article:

http://support.microsoft.com/kb/981487

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LVL 1

Author Comment

by:libertytax
ID: 34173710
So you think this would work for upgrading from Sharepoint 2010 Standard to Sharepoint 2010 Enterprise?
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LVL 6

Expert Comment

by:psv1973
ID: 34173972
The article mentions SP 2007 and SP 2010 so this could quite well be your problem.
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LVL 1

Author Comment

by:libertytax
ID: 34175578
That worked.  Thanks for the help.
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Author Comment

by:libertytax
ID: 34240085
So I am trying to update another environment we have.  I have done all the above and the upgrade keeps getting paused.  Any other thoughts?
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