Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1460
  • Last Modified:

GMail (Google Apps). "Oops… the system encountered a problem (#825)"

The Google web-interface on a client's Google Apps account is generating the following errors:

"Oops… the system encountered a problem (#825)"
"Oops… the system encountered a problem (#717)"

- The error is specific to her account.  I get the error using her account regardless of computer or browser type.  I do not see the error using her computer to access any other account.
- I sometimes generate the error when I attempt to send using her account.  Clicking the "Refresh" button.
- Her Google Apps Sync Tool fails with emails.  It successfully syncs address book, calendar, and contacts.
- Her Droid fails to sync with emails.  It successfully syncs address book, calendar, and contacts.

Everything points to a problem with her email account on the Google Server side.
0
jdana
Asked:
jdana
  • 2
2 Solutions
 
Gladys KernsCommented:
jdana - I agree with your conclusion.  You should contact Google support immediately.
0
 
Gladys KernsCommented:
0
 
jdanaAuthor Commented:
Thanks!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now