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When I try to update to Service Pack 3, I get an error

Every time I try to install Service Pack 3 I get the following error from the microsoft update:

"A problem on your computer is preventing updates from being downloaded or installed"

This error is like saying the engine light on your car, to me it just says "PROBLEM" and there is no solution to fix it. Any ideas?
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Bardlebee
Asked:
Bardlebee
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2 Solutions
 
Dave BaldwinFixer of ProblemsCommented:
What kind of computer and CPU?  HP had a problem with their AMD machines not installing SP3 without an update.
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pjamCommented:
Instead of using Windows Updates try downloading it from:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

Even though it says it isn't for one computer.
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BardlebeeAuthor Commented:
pjam I tried doing that, I installed it and it screwed up my entire computer. I had to revert back.... It is a HP DV4000 and has a intel centrino chip in it.
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pjamCommented:
What service pack do you have now 2?

If it is SP 1, then you need to do 1a first.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0136e5f8-1684-4202-b2d0-c6a43430f12a
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BardlebeeAuthor Commented:
I have service pack 2, additionally when I try to install SP3 via just the download and not the automatic, I get this error:

Service Pack 3 Setup cannot update a checked (debug) system with a free (retail) version of Service Pack 3, or vice versa


.... strange.
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BigBadWolf_000Commented:
Go to this link:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

Download and install Windows Installer 3.1

It will clean out your old history and re-register the dll's necessary for installations to work. Then go back to Windows Update and try again.
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dbruntonCommented:
I'm presuming you are trying to download SP3 from Windows Update.

Download this SP3 http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en&pf=true

and see if it installs.
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BardlebeeAuthor Commented:
I do try to download it from Windows Update and I get that error.... when I try to download it and install from a straight download... during the install it gives me the error I noted about, how it says something about checking something or vice versa.
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BigBadWolf_000Commented:
Did you try ID: 34166598
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dbruntonCommented:
Try BigBadWolf_000's suggestion.

If that doesn't work then look at the solution here http://forums.techguy.org/windows-xp/605173-some-solutions-fixing-windows-update.html

BigBadWolf_000 has suggested the top solution.

Try the Step 1 solution next.
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BardlebeeAuthor Commented:
BigBadWolf, what do you mean by ID: 34166598?

I'm confused.
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BigBadWolf_000Commented:
My post above ....Post ID is on the right corner on blue bar
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dbruntonCommented:
Reference number
bigbadwolf.jpg
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BardlebeeAuthor Commented:
Oh I apologize, wolf. I did do that, and it result after with the same error.

"Service Pack 3 Setup cannot update a checked (debug) system with a free (retail) version of Service Pack 3, or vice versa"

I am beginning to think there is something more wrong then I once imagined.
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BardlebeeAuthor Commented:
That is I installed and ran it, then tried SP3 again and got the error still.
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BardlebeeAuthor Commented:
If I can just get on a WPA2 network with SP2, that would be a great alternative.
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dbruntonCommented:
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BardlebeeAuthor Commented:
dbrunton I did try that and it still gives me the error on both ends, the Windows Update states it can't and the downloaded version states I need something checked.
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dbruntonCommented:
>> and the downloaded version states I need something checked

what needs checking?
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BardlebeeAuthor Commented:
""Service Pack 3 Setup cannot update a checked (debug) system with a free (retail) version of Service Pack 3, or vice versa"

That error, sorry thats what I meant....
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dbruntonCommented:
Can you type the following at the command prompt and post what comes back here?

winver

It looks like you've got a strange version of Windows XP.
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BardlebeeAuthor Commented:
Microsoft Windows
Version 5.1 (Build 2600.xpsp_sp2_gdr.100216-1441: Service Pack 2)
Copyright 1981-2001 Microsoft Corporation

That is what I get from that...
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dbruntonCommented:
Try the download link I supplied just above.  It looks like for some reason you are running the developers version of Windows XP.
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BardlebeeAuthor Commented:
I'll give that a whirl and let you know how it turns out.. thanks
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BigBadWolf_000Commented:
If that does not work try this....

Open regedit and goto: (Start>Run>regedit) navigate to....
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion

In right-side pane look for a String value "CurrentType". Change its value to Checked and if its already set to Checked, then set it to Free and click on OK.

Exit registry editor and try to install SP3 again. Now it should install without any problem.

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joinaunionCommented:
You cannot install vista sp3 on top of windows xp.
To verify your version right click my computer then properties,what do you see there windows version?
If in fact you have xp you will need to first upgrade to vista then install each service pack starting with sp1 and so on....
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John GriffithCommented:
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BardlebeeAuthor Commented:
Wow, after all this I realize I did something wrong. The Windows Update was not working, still can't get it to work. But I installed the wrong version of SP3, the wrong one being the developer apparently.

It works now that I uninstalled and reinstalled with the standard SP3 version.

Thank you all.
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