[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Toshiba Laptop drop wireless and immediately reconnects

Posted on 2010-11-18
6
Medium Priority
?
983 Views
Last Modified: 2013-11-09
We have several Toshiba Satellite L450 Laptops that randomly drop the wireless connection. Internet Explorer will freeze, you get the pop-up window from the wireless connection icon saying that you are connected to the network and it then shows full signal strength. IE8 will not recover and the only way to re-connect is to reboot the PC. We tested with another (Lenovo) laptop and moved to all the same areas, with not a single drop of signal. We got updated WiFi drivers from Toshiba, but they didn't help. Any ideas?
0
Comment
Question by:emc1952
  • 5
6 Comments
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167046
What is managing the Wireless conenction?   Is it Windows Wireless Zero?  Or whatever shipped with the laptop?
0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167071
If not Windows, try using Windows.

CONTROL PANEL>NETWORK CONNECTION

Locate Wireless adapter, Right Click>Properties>Wireless Tab and check "Use Wihndows to configure my wireless...."

0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167086
If that fails, go to the Toshiba Driver site and update/reload your wireless adapter drivers.

If you have an external wireless card or bridge or USB dongle, you could test using that to make sure it is not something else.
0
New Tabletop Appliances Blow Competitors Away!

WatchGuard’s new T15, T35 and T55 tabletop UTMs provide the highest-performing security inspection in their class, allowing users at small offices, home offices and distributed enterprises to experience blazing-fast Internet speeds without sacrificing enterprise-grade security.

 

Author Comment

by:emc1952
ID: 34190685
Thanks for the input. Windows is set up to manage the wireless, and we have removed the Toshiba wireless utility completely. We downloaded the newest drivers from Toshiba, but the problem persists. Today we are trying a usb wireless adapter with an external antenna to see if that helps...(i don't see why it would because we show full signal strength when the problem occurs)  
0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34191918
I doubt if it is a DHCP issue, but try assigning a static wireless IP address.

That is a reach, but assume you perused Toshiba's web site for know anomolies.   Since it is more than one unit, might be time to call Toshiba for Paid Support (Or Warranty)
0
 
LVL 6

Accepted Solution

by:
wwakefield earned 2000 total points
ID: 34191936
That last comment was just a grasp...   I am thinking support from Toshiba.  You have already dumped a bunch of billable hours into this.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
This program is used to assist in finding and resolving common problems with wireless connections.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question