[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Toshiba Laptop drop wireless and immediately reconnects

Posted on 2010-11-18
6
Medium Priority
?
981 Views
Last Modified: 2013-11-09
We have several Toshiba Satellite L450 Laptops that randomly drop the wireless connection. Internet Explorer will freeze, you get the pop-up window from the wireless connection icon saying that you are connected to the network and it then shows full signal strength. IE8 will not recover and the only way to re-connect is to reboot the PC. We tested with another (Lenovo) laptop and moved to all the same areas, with not a single drop of signal. We got updated WiFi drivers from Toshiba, but they didn't help. Any ideas?
0
Comment
Question by:emc1952
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
6 Comments
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167046
What is managing the Wireless conenction?   Is it Windows Wireless Zero?  Or whatever shipped with the laptop?
0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167071
If not Windows, try using Windows.

CONTROL PANEL>NETWORK CONNECTION

Locate Wireless adapter, Right Click>Properties>Wireless Tab and check "Use Wihndows to configure my wireless...."

0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34167086
If that fails, go to the Toshiba Driver site and update/reload your wireless adapter drivers.

If you have an external wireless card or bridge or USB dongle, you could test using that to make sure it is not something else.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:emc1952
ID: 34190685
Thanks for the input. Windows is set up to manage the wireless, and we have removed the Toshiba wireless utility completely. We downloaded the newest drivers from Toshiba, but the problem persists. Today we are trying a usb wireless adapter with an external antenna to see if that helps...(i don't see why it would because we show full signal strength when the problem occurs)  
0
 
LVL 6

Expert Comment

by:wwakefield
ID: 34191918
I doubt if it is a DHCP issue, but try assigning a static wireless IP address.

That is a reach, but assume you perused Toshiba's web site for know anomolies.   Since it is more than one unit, might be time to call Toshiba for Paid Support (Or Warranty)
0
 
LVL 6

Accepted Solution

by:
wwakefield earned 2000 total points
ID: 34191936
That last comment was just a grasp...   I am thinking support from Toshiba.  You have already dumped a bunch of billable hours into this.
0

Featured Post

Are You Ready for GDPR?

With the GDPR deadline set for May 25, 2018, many organizations are ill-prepared due to uncertainty about the criteria for compliance. According to a recent WatchGuard survey, a staggering 37% of respondents don't even know if their organization needs to comply with GDPR. Do you?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question