Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Archiva missing inbox and other folders

Posted on 2010-11-18
5
Medium Priority
?
488 Views
Last Modified: 2012-05-10
My Boss has closed out his archive folder, closed outlook, and restarted outlook. He then when to open his archive folder and when he did, it was missing his inbox in the archive.pst. We ran a search to see if he had any other .PST files and our search only came up with that one pst file. Is there any way i can recover those email in the inbox from the archive.pst file.
0
Comment
Question by:miamitech305
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 8

Accepted Solution

by:
rr1968 earned 2000 total points
ID: 34167564
There is no way to recover any items, unless you have the backup of the archive.pst before this issue happened.
I am assuming that the archive.pst has information that is not in the Exchange server...
0
 
LVL 8

Expert Comment

by:chcw
ID: 34169269
First make sure you do not use any filters on the archived PST file since they may hide the emails you want.

Then you may check with the "Deleted Items" folder and see if the folders and emails are deleted and put there.

If all these cannot help to find the folders and emails, then you can use

Advanced Outlook Repair

at

http://www.datanumen.com/aor/

to scan your archived PST file and try to recover the missing folders and emails.
0
 

Author Comment

by:miamitech305
ID: 34169932
How can i check to see if any filters are applied to the PST file?
0
 
LVL 8

Expert Comment

by:chcw
ID: 34170325
0
 

Author Comment

by:miamitech305
ID: 34170350
Now before he closed the archive file, the inbox was in the archive folder. He restarted outlook and reopen the archive file and the inbox folder was missing.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Suggested Courses

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question