miamitech305
asked on
Archiva missing inbox and other folders
My Boss has closed out his archive folder, closed outlook, and restarted outlook. He then when to open his archive folder and when he did, it was missing his inbox in the archive.pst. We ran a search to see if he had any other .PST files and our search only came up with that one pst file. Is there any way i can recover those email in the inbox from the archive.pst file.
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ASKER
How can i check to see if any filters are applied to the PST file?
Please check the following link:
http://office.microsoft.com/en-us/outlook-help/about-filtering-items-and-files-in-a-view-HP005242731.aspx
for more info about filters.
http://office.microsoft.com/en-us/outlook-help/about-filtering-items-and-files-in-a-view-HP005242731.aspx
for more info about filters.
ASKER
Now before he closed the archive file, the inbox was in the archive folder. He restarted outlook and reopen the archive file and the inbox folder was missing.
Then you may check with the "Deleted Items" folder and see if the folders and emails are deleted and put there.
If all these cannot help to find the folders and emails, then you can use
Advanced Outlook Repair
at
http://www.datanumen.com/aor/
to scan your archived PST file and try to recover the missing folders and emails.