Archiva missing inbox and other folders

Posted on 2010-11-18
Last Modified: 2012-05-10
My Boss has closed out his archive folder, closed outlook, and restarted outlook. He then when to open his archive folder and when he did, it was missing his inbox in the archive.pst. We ran a search to see if he had any other .PST files and our search only came up with that one pst file. Is there any way i can recover those email in the inbox from the archive.pst file.
Question by:miamitech305
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Accepted Solution

rr1968 earned 500 total points
ID: 34167564
There is no way to recover any items, unless you have the backup of the archive.pst before this issue happened.
I am assuming that the archive.pst has information that is not in the Exchange server...

Expert Comment

ID: 34169269
First make sure you do not use any filters on the archived PST file since they may hide the emails you want.

Then you may check with the "Deleted Items" folder and see if the folders and emails are deleted and put there.

If all these cannot help to find the folders and emails, then you can use

Advanced Outlook Repair


to scan your archived PST file and try to recover the missing folders and emails.

Author Comment

ID: 34169932
How can i check to see if any filters are applied to the PST file?

Expert Comment

ID: 34170325

Author Comment

ID: 34170350
Now before he closed the archive file, the inbox was in the archive folder. He restarted outlook and reopen the archive file and the inbox folder was missing.

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