Archiva missing inbox and other folders

Posted on 2010-11-18
Last Modified: 2012-05-10
My Boss has closed out his archive folder, closed outlook, and restarted outlook. He then when to open his archive folder and when he did, it was missing his inbox in the archive.pst. We ran a search to see if he had any other .PST files and our search only came up with that one pst file. Is there any way i can recover those email in the inbox from the archive.pst file.
Question by:miamitech305
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2

Accepted Solution

rr1968 earned 500 total points
ID: 34167564
There is no way to recover any items, unless you have the backup of the archive.pst before this issue happened.
I am assuming that the archive.pst has information that is not in the Exchange server...

Expert Comment

ID: 34169269
First make sure you do not use any filters on the archived PST file since they may hide the emails you want.

Then you may check with the "Deleted Items" folder and see if the folders and emails are deleted and put there.

If all these cannot help to find the folders and emails, then you can use

Advanced Outlook Repair


to scan your archived PST file and try to recover the missing folders and emails.

Author Comment

ID: 34169932
How can i check to see if any filters are applied to the PST file?

Expert Comment

ID: 34170325

Author Comment

ID: 34170350
Now before he closed the archive file, the inbox was in the archive folder. He restarted outlook and reopen the archive file and the inbox folder was missing.

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question