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Windows 2008 Recovery Environment cannot access drives

Posted on 2010-11-18
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Last Modified: 2012-05-10
Hi,
I have a HP ML110 G5 server with 2 SATA drives configured as dynamic disks, running Windows 2008 x64 Standard Edition. All was fine till it crashed on Windows updates and now will not boot to the logon screen. It boots up to "applying computer settings" then either freezes or restarts.
I cannot access safe mode or any mode whilst booting from the hard disks.
I have tried booting to the Windows Recovery Environment with the Windows DVD and selecting "Repair my computer" but the operating sytem is not recognized. I have tried every Storage driver on HPs website but I still cannot get the operating system to be recognized.
I have phoned Microsoft Business Down Critical support and they contacted HP but I am still no further on. Both are trying to help but we are making no progress.
HP cannot find a driver that will allow the operating system to be recognized by the Windows Recovery Environment so I cannot fix a relatively simple fault The drive cannot be recognized in another computer as they are Dynamic disks.
Can anybody help please? This is a critical server.
Thanks.
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Question by:gogsck
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dlethe earned 500 total points
ID: 34168389
looks more like a HDD failure than a software problem.  run disk diags before wasting a lot more time.  use another pc, or download an ubuntu live cd and burn it. you can then get a bootable ram based os and run the linux diags that come on the  cd/dvd.
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by:gogsck
ID: 34168642
I dont think it is a disk failure the server boots as normall till it gets to just before the login screen then freezes saying "installing updates  stage 3 0f 3 - 0% complete do not switch off" then crashes and restarts or freezes.
Tried booting with Ultimate Boot CD but that just gives BSOD.
I cannot access the drives in another PC as they are Dynamic Disks and although they show in Disk Manager they do not apear in the opperating system i.e. "Computer"
Regards,
Gordon
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Author Comment

by:gogsck
ID: 34171009
Hi dlethe,

I downloaded and created a Ubuntu Live CD. This allowed me to access the drives and Rename the Pending.xml to Pending.old file.
(Location: C:\Windows\WinSXS\pending.xml )
The server now boots.
Thanks for your help
Gordon

 

 
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