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not able to copy files

Posted on 2010-11-18
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Last Modified: 2012-05-10
hi

I am paddy working as a support analyst in lend lease

Today I imaged a laptop for one of our existing user and i am trying to copy all her files  to this new laptop. it is giving me an error msg " Cannot copy".I tried changiing the permissions but no luck. Even I tried copying them to a usb stick still giving same error msg. I created a new folder on her old computer and I tried copying to that folder sill giving the same msg.

Can any one please help me with this
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Question by:ukitsme
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by:ukitsme
ID: 34169373
please help me it is really urgent
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by:Rob Hutchinson
Rob Hutchinson earned 167 total points
ID: 34169635
Is the existing old laptop hard drive encrypted?

For example, we have laptops that use Pointsec encryption that prevent copying data off the drive unless you go into the Pointsec manager and specify to allow this.

If the drive is not encrypted, then maybe the old laptop hard drive is going bad?
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by:toroblanco2002
toroblanco2002 earned 333 total points
ID: 34169769
How are you doing the transfer over the network?
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by:toroblanco2002
toroblanco2002 earned 333 total points
ID: 34169772
are you login with an Admin account?
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ukitsme earned 0 total points
ID: 34170830
thanks guys I used robocopy and it worked
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by:ukitsme
ID: 34195183
used robocopy is my idea
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