Helpdesk template in sharepoint- add second service request part
Posted on 2010-11-19
I have a 2008 64bit Sharepoint WSS 3.0 portal using the Helpdesk.wsp template and SQL 2008.
we have a currently a live "Create service request" part that populates the correct list, which is available to all authenticated users to use.
what i now need is a second "High level service request" part which writes to a second list which is to be used only for high level requests, and is only to be seen by a small group that currently have to use the current "Create service request".
I would like this on the same page, as this also has other things that both groups need to access.
any idea on how i can do this?