AshlingGarry
asked on
Windows 2003 SP2 VM Reboot Error 'Probably caused by netbt.sys'
Hi,
We have had two recent random reboots of a production Windows 2003 SP2 server. The server hosts Exchange 2003, SP2.
Event Viewer shows nothing except:
The previous system shutdown at 12:11:29 PM on 11/18/2010 was unexpected.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Further inspection of the minidump files shows that it may be caused by netbt.sys.
See embedded screenshot
minidump.doc
The below MS article states that it may be caused by a leak occurs in the Netbt.sys file some Terminal Server environments, however we are running Windows 2003 SP2:
http://support.microsoft.com/default.aspx?scid=kb;en-us;916508&sd=rss&spid=3198
Has anyone else come across this, and if so have any recommendations towards resolution?
Many thanks.
We have had two recent random reboots of a production Windows 2003 SP2 server. The server hosts Exchange 2003, SP2.
Event Viewer shows nothing except:
The previous system shutdown at 12:11:29 PM on 11/18/2010 was unexpected.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Further inspection of the minidump files shows that it may be caused by netbt.sys.
See embedded screenshot
minidump.doc
The below MS article states that it may be caused by a leak occurs in the Netbt.sys file some Terminal Server environments, however we are running Windows 2003 SP2:
http://support.microsoft.com/default.aspx?scid=kb;en-us;916508&sd=rss&spid=3198
Has anyone else come across this, and if so have any recommendations towards resolution?
Many thanks.
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you can also run a repair by placing windows 2003CD in the drive