I have a problem with incoming email to CRM via a forward mailbox.
Some staff have left and they have been deleted from CRM user, active directory and the CRM Email Router Configuration Manager / users and queues.
When i run the rule deployment wizard i get an error trying to access the deleted users account. All current users show success. All delted users show a failure. The error reads "user abc connot be resolved because it could not be found in active directory domain XYZ
I assune this is causing an issue with the incoming messages not being imported to CRM. Isit?
How do i remove the old users from this area.
Thanks as always