Solved

Droid Galaxy phone not receiving email

Posted on 2010-11-19
12
937 Views
Last Modified: 2012-05-10
I have a droid Phone i'm trying to configure to sync emails to using Exchange ActiveSync.  I finally got it configured where the user can send emails from the phone and all her mail folders show up but it does show emails in the Inbox. what am I missing?
0
Comment
Question by:tips54
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
12 Comments
 
LVL 9

Expert Comment

by:dexIT
ID: 34173059
What method are you using to connect? Exchange, IMAP, POP?
0
 

Author Comment

by:tips54
ID: 34173507
I'm using Exchange.
0
 
LVL 9

Expert Comment

by:dexIT
ID: 34174415
Duh, misread the Exchange ActiveSync portion, sorry. Have you tried re-creating the account on the phone since?
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 

Author Comment

by:tips54
ID: 34175393
I have several times. I even tried the Touchdown app.
0
 
LVL 9

Expert Comment

by:dexIT
ID: 34175692
What version of Exchange are you using? Are you sure you're setting the account using AS? If you can send but not receive then you've probably set it up via POP/IMAP. I would double check all of what I've suggested. Please following this article for a detail walkthrough: http://www.knowyourcell.com/samsung/samsunggalaxys/galaxy-s-guides/498611/how_to_set_up_pop3_and_imap_email_accounts_on_the_samsung_galaxy_s.html
0
 

Author Comment

by:tips54
ID: 34248511
I had this working using Touchdown and after 5 min it stop working again. It still syncs Delete folder but now Inbox.
0
 
LVL 9

Expert Comment

by:dexIT
ID: 34250736
What version of Exchange are you using? Is it hosted?
0
 

Author Comment

by:tips54
ID: 34252433
Exchange 2003 SP2. not hosted
0
 

Author Comment

by:tips54
ID: 34261251
I got the emails to show on the phone using Touchdown, but  emails only show on the phone when they are not read After you read them they disappear.
0
 

Accepted Solution

by:
tips54 earned 0 total points
ID: 34266393
I got it working.  It was something real dumb, the filter was set to show unread emails only.

0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 34877674
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Free Webinar: AWS Backup & DR

Join our upcoming webinar with experts from AWS, CloudBerry Lab, and the Town of Edgartown IT to discuss best practices for simplifying online backup management and cutting costs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question