Solved

Citrix - No Disk error

Posted on 2010-11-19
3
787 Views
Last Modified: 2012-05-10
A user experiences the following error when launching apps in Citirx. The apps are normally published but I have tried via a published desktop and different apps. i.e. The user sees this error when launching a financial application but I've also published notepad and its the same. If you click cancel or continue the error goes aways. We have 200+ users in our citirx farm and it only seems to affect this user. I have deleted/ re-created his profile and tried different published servers in the farm. Mapped drives/ printers are the same as all users.

error "Windows - No Disk. Exception Processing Message c0000013"
Error.png
0
Comment
Question by:CTomlinson83
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 12

Accepted Solution

by:
DarinTCH earned 500 total points
ID: 34173249
this error is usually associated with an attempt to acces a drive that is non existent or not available
it happens when an apps looks for a specific drive
often with Quicktime, some card reader software, some mapped drives

yo may have to clean the local registry or some cache files settings

see these

http://forums.techguy.org/windows-xp/561879-windows-no-disk-exception-processing.html

http://help.wugnet.com/windows/Exception-Processing-Message-c0000013-ftopict565646.html
0
 

Author Comment

by:CTomlinson83
ID: 34206001
I'll do some further investigation today and will let you know. Thx.
0
 

Author Comment

by:CTomlinson83
ID: 34218587
Problem solved. The user had a GPO that ran a drive mapping script which had a drive letter that conflicted with the drive letter on the Citrix server. Thank you for your help!
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question