• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 802
  • Last Modified:

Citrix - No Disk error

A user experiences the following error when launching apps in Citirx. The apps are normally published but I have tried via a published desktop and different apps. i.e. The user sees this error when launching a financial application but I've also published notepad and its the same. If you click cancel or continue the error goes aways. We have 200+ users in our citirx farm and it only seems to affect this user. I have deleted/ re-created his profile and tried different published servers in the farm. Mapped drives/ printers are the same as all users.

error "Windows - No Disk. Exception Processing Message c0000013"
Error.png
0
CTomlinson83
Asked:
CTomlinson83
  • 2
1 Solution
 
DarinTCHSenior CyberSecurity EngineerCommented:
this error is usually associated with an attempt to acces a drive that is non existent or not available
it happens when an apps looks for a specific drive
often with Quicktime, some card reader software, some mapped drives

yo may have to clean the local registry or some cache files settings

see these

http://forums.techguy.org/windows-xp/561879-windows-no-disk-exception-processing.html

http://help.wugnet.com/windows/Exception-Processing-Message-c0000013-ftopict565646.html
0
 
CTomlinson83Author Commented:
I'll do some further investigation today and will let you know. Thx.
0
 
CTomlinson83Author Commented:
Problem solved. The user had a GPO that ran a drive mapping script which had a drive letter that conflicted with the drive letter on the Citrix server. Thank you for your help!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now