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Citrix - No Disk error

Posted on 2010-11-19
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Last Modified: 2012-05-10
A user experiences the following error when launching apps in Citirx. The apps are normally published but I have tried via a published desktop and different apps. i.e. The user sees this error when launching a financial application but I've also published notepad and its the same. If you click cancel or continue the error goes aways. We have 200+ users in our citirx farm and it only seems to affect this user. I have deleted/ re-created his profile and tried different published servers in the farm. Mapped drives/ printers are the same as all users.

error "Windows - No Disk. Exception Processing Message c0000013"
Error.png
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Question by:CTomlinson83
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DarinTCH earned 500 total points
ID: 34173249
this error is usually associated with an attempt to acces a drive that is non existent or not available
it happens when an apps looks for a specific drive
often with Quicktime, some card reader software, some mapped drives

yo may have to clean the local registry or some cache files settings

see these

http://forums.techguy.org/windows-xp/561879-windows-no-disk-exception-processing.html

http://help.wugnet.com/windows/Exception-Processing-Message-c0000013-ftopict565646.html
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Author Comment

by:CTomlinson83
ID: 34206001
I'll do some further investigation today and will let you know. Thx.
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Author Comment

by:CTomlinson83
ID: 34218587
Problem solved. The user had a GPO that ran a drive mapping script which had a drive letter that conflicted with the drive letter on the Citrix server. Thank you for your help!
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