Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Citrix - No Disk error

Posted on 2010-11-19
3
Medium Priority
?
794 Views
Last Modified: 2012-05-10
A user experiences the following error when launching apps in Citirx. The apps are normally published but I have tried via a published desktop and different apps. i.e. The user sees this error when launching a financial application but I've also published notepad and its the same. If you click cancel or continue the error goes aways. We have 200+ users in our citirx farm and it only seems to affect this user. I have deleted/ re-created his profile and tried different published servers in the farm. Mapped drives/ printers are the same as all users.

error "Windows - No Disk. Exception Processing Message c0000013"
Error.png
0
Comment
Question by:CTomlinson83
  • 2
3 Comments
 
LVL 12

Accepted Solution

by:
DarinTCH earned 2000 total points
ID: 34173249
this error is usually associated with an attempt to acces a drive that is non existent or not available
it happens when an apps looks for a specific drive
often with Quicktime, some card reader software, some mapped drives

yo may have to clean the local registry or some cache files settings

see these

http://forums.techguy.org/windows-xp/561879-windows-no-disk-exception-processing.html

http://help.wugnet.com/windows/Exception-Processing-Message-c0000013-ftopict565646.html
0
 

Author Comment

by:CTomlinson83
ID: 34206001
I'll do some further investigation today and will let you know. Thx.
0
 

Author Comment

by:CTomlinson83
ID: 34218587
Problem solved. The user had a GPO that ran a drive mapping script which had a drive letter that conflicted with the drive letter on the Citrix server. Thank you for your help!
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question