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HP Pavillion dv2000 drivers not recognized

Posted on 2010-11-19
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Last Modified: 2013-11-17
Hello experts,

 I installed Windows XP Pro on this laptop. When getting the drivers on the HP website, none of them works. I have no idea what is going on, after installing nothing happens, no NIC, Chipset, Audio would work. Can you guys help me find this?

HP Pavillion dv2000

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=pavillon+dv2000
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Question by:valdezf
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8 Comments
 
LVL 6

Expert Comment

by:stavros41
ID: 34173291
Do you have the restore disk for the laptop? What OS did it come with? What is the exact model number and product number?
0
 

Author Comment

by:valdezf
ID: 34173331
The user did not have a restore disk. This laptop came with Windows XP Media Center.

HP Pavillion dv2000
s/n 2CE64222P7
p/n RG404UA#ABA
DV212Ous
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LVL 4

Accepted Solution

by:
patterned earned 250 total points
ID: 34173353
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LVL 6

Expert Comment

by:stavros41
ID: 34173385
0
 
LVL 6

Expert Comment

by:stavros41
ID: 34173393
Or you can request a restore disc from HP. They will probably charge though.
0
 

Author Comment

by:valdezf
ID: 34173415
have already tried it. the only thing I didn't try was flashing the BIOS which I will do now. will post results. Thanks!!
0
 
LVL 4

Expert Comment

by:patterned
ID: 34173446
Flashing the BIOS will do nothing except maybe offer you more BIOS options.  That won't solve your driver issue.

0
 

Author Comment

by:valdezf
ID: 34173474
weird......after flashing the BIOS I was able to install the driver for the chipset. Thanks guys!!!
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