Link to home
Start Free TrialLog in
Avatar of Zaurb
Zaurb

asked on

"Show" ribbon bar group not present in Outlook 2010

Hi!

I'm trying to view tracking information in outlook 2010 (with BCM) and following instructions here: http://office.microsoft.com/en-us/outlook-help/add-tracking-to-e-mail-messages-HA010355569.aspx However, I can't find the group called "Show" to view the tracking information.

When I click Customize Ribbon in outlook 2010 options, I can see Show group in the right pane under Main Tabs/Message. However in Ribon itself it's not present...

Anybody can help? Thank you!
Avatar of BigBadWolf_000
BigBadWolf_000
Flag of United States of America image

You have to open the message to see the show group....you will not see it in the outlook ribbon
 and then on the Message tab, in the Show group, click Tracking
Avatar of Zaurb
Zaurb

ASKER

Opened, still not there.
Avatar of Zaurb

ASKER

OK. But how do in this case read receipts work? Where in the message can I see the tracking info saying that my message has been read?
Avatar of Zaurb

ASKER

I've checked the link. What I'm trying to find out is described here: http://www.msoutlook.info/question/342
It just doesn't work in my case. I can't see any Show group even if I have received read receipts.
ASKER CERTIFIED SOLUTION
Avatar of BigBadWolf_000
BigBadWolf_000
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
sorry typo...

Only THEN...you will see the Show group and the Tracking button in it.