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How to move an Agent Handler from and old ePO server to a new one

Posted on 2010-11-19
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Last Modified: 2013-12-09
Does anyone know if it is possible to move an existing Agent Handler from one ePO 4.5 server to a new one? If so, how do you do it?



Thanks!
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Question by:sytek52
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by:legalsrl
ID: 34188053
Sorry for the delay, just received this question as an alert

Why would you want to move an Agent Handler ? What are you trying to do ?

Cheers
Simon
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by:sytek52
ID: 34188740
no worries pal, I appreciate the response!

We are testing ePO -really a proof of concept for some of the skeptics here.

Originally they wanted to see a standalone configuration for ePO. Then it turned into a clustered version. Then the discussion turned into disaster recovery and I have been tasked with migrating the user base to the new clustered environment from the old standalone – as if the standalone was completely gone. I have managed to get all the clients over to the new cluster (had the keys backed up) but I cannot get the AH over without reinstalling the AH. I cannot find anything in the documentation or google searches that say it can be done.

THANKS!

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legalsrl earned 250 total points
ID: 34189115
OK, no worries.....

As the Agent Handlers are basically ePO servers, with the agents below them, you basically can't move them.....

It would be a case of installing a new Agent Handler, edit the group, assign the existing agents to the new handler and then decommission the old handler

You could reuse the hardware, but it would be in the method outlined above

Cheers
Si
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