I had to format and reinstall a laptop and i do not have a image or recovery cd. There is a key on the bottom of the laptop. I used my home retail xp sp2 media disc to install and now i want to change the key from my personal key to a company key. I tried the one on the bottom of the laptop and it says it is invalid this is before trying to activate. I am trying to change and update the key in the telephone activation screen in xp as this unit is not connected to the internet.
I even tried a couple different xp sp3 oem keys that are brand new in the shrink wrap from cdw and they say invalid also.
What could be wrong?