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XP SP3 service hangs at “Finishing Installation”, Details: Performing Cleanup

Posted on 2010-11-19
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Last Modified: 2012-05-10
I installed and ran XP SP3 on a Dell laptop that had only XP SP2 installed -  It went thru the entire upgrade process but hung at the last stage “Finishing Installation”, Performing Cleanup.

Its over ¾ completed with the hard drive activity going full throttle but the progress bar would not move past 85%. The system is not hung becase I can still move the mouse and open other windows. Its been at this statge for over an hour

I thought about restarting the laptop. I know in the past when an installation fails, it takes quite some time to toally back out back SP2. Should I jsut restart the system? It seems waiting will jsut overheat the hard drive. Its crunching like crazy.

Any thoughts
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Question by:agieryic
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gerdawg earned 500 total points
ID: 34173705
That's happened to me a thousand times with XP SP3 upgrades from an XP SP2 install. After about 30 minutes or so I reboot the machine and when it comes back up everything is fine with SP3 being installed.

Personally I would just restart the laptop. We have had quite a few of these here at work and I've never seen an issue rebooting the laptop after say 30 minutes or so when stuck at that progress.
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by:agieryic
ID: 34173993
I ended up rebooting and - while the laptop tried to shut down, a pop-up box came up immediatley and said "installation was successful". the laptop rebooted fine and came up fine with SP3 installed
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