Solved

Intermittant internet issues after switching to new Win7 PC

Posted on 2010-11-19
5
1,336 Views
Last Modified: 2012-05-10
I have a user who recently switched to a new Win7 PC.  

First they reported problems using gotomypc to remotely access the new PC.   gotomypc claims intermittent internet connection at host PC.  

I did a test last night, I had gotomypc, AND logmein open to the computer in question, from the same client.  gotomypc froze and showed the error, all the while, logmein was working fine AND a constant ping on the host to google, was running fine the whole time with times around 20ms.  

The user also just reported that he is having problems with web pages too.  Saying web pages will often take a long time to load, or get hung up.  

Any ideas?




0
Comment
Question by:Xetroximyn
5 Comments
 
LVL 6

Expert Comment

by:stavros41
ID: 34174016
Double check your DNS settings on the PC.
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 34174107
in cmd prompt type
ipconfig /flushdns

post tracert results for following (for website that is slow)
in cmd prompt
tracert www.slowwebsite.com

0
 
LVL 10

Expert Comment

by:moon_blue69
ID: 34174398
set the MTU value to 1500

http://www.windowsreference.com/windows-2000/how-to-manually-set-the-mtu-size-in-windows-xp-2003-2000-vista/

maximum is 1500 set it  to that level and from there if it doesnt work decrement 1 and try its trial and error
0
 

Accepted Solution

by:
Xetroximyn earned 0 total points
ID: 34177481
It is looking like an issue caused by CA internet security....  I had it installed ONLY for Antispam.  Only the portion with the antispam and firewall were installed, and the firewall was even disabled.   But still seems to have caused problems, cause after uninstalling it -- no problems.
0
 

Author Closing Comment

by:Xetroximyn
ID: 34224637
Other comments did not end up being the solution
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question