Citrix displays "Connecting to printer.", very slow to print to one printer.

My company recently purchased 4 HP LJ4015tn printers. These are installed on a 2003 print server (x86), using the 'HP LaserJet P4010_P4510 Series PCL 6' driver. We have 3 PS 4.5 FP1 Citrix servers that have these printers mapped via the network path \\server\printer. The Citrix servers all have this same driver installed. Printers worked fine for a few weeks, except for a few feature issues, but recently one of these 4015s started performing very poorly through Citrix. Opening the properties of this printers hangs in Citrix for a few minutes before opening, and sending print jobs hangs for several minutes also, before printing only the first page. Very frustrating to users and pretty much not functional. I re-installed this printer on the print server and on the Citrix servers as Domain Admin. I also rebooted the printer and performed an 'Update Network Print Server' in the Citrix Presentation Server console. I re-installed the printer in the Citrix sessions of the users that need it, but the problem persists. Im not sure what other fixes to try here. Any help would be greatly appreciated. I know Citrix printing can be a huge pain. Thank you!
LeeTech_AdminAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

 
basrajCommented:
Can you un-install the driver and try to replicate from the working Citrix server instead of re-installation?

Before that try to check your driver is really good or bad.. Use Citrix's stress printing tool. Add stress by adding around ten users to it and check if the test is successful or not.

http://support.citrix.com/article/CTX109374
0

Experts Exchange Solution brought to you by ConnectWise

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.