Solved

Citrix displays "Connecting to printer.", very slow to print to one printer.

Posted on 2010-11-19
1
2,094 Views
Last Modified: 2012-05-10
My company recently purchased 4 HP LJ4015tn printers. These are installed on a 2003 print server (x86), using the 'HP LaserJet P4010_P4510 Series PCL 6' driver. We have 3 PS 4.5 FP1 Citrix servers that have these printers mapped via the network path \\server\printer. The Citrix servers all have this same driver installed. Printers worked fine for a few weeks, except for a few feature issues, but recently one of these 4015s started performing very poorly through Citrix. Opening the properties of this printers hangs in Citrix for a few minutes before opening, and sending print jobs hangs for several minutes also, before printing only the first page. Very frustrating to users and pretty much not functional. I re-installed this printer on the print server and on the Citrix servers as Domain Admin. I also rebooted the printer and performed an 'Update Network Print Server' in the Citrix Presentation Server console. I re-installed the printer in the Citrix sessions of the users that need it, but the problem persists. Im not sure what other fixes to try here. Any help would be greatly appreciated. I know Citrix printing can be a huge pain. Thank you!
0
Comment
Question by:LeeTech_Admin
1 Comment
 
LVL 19

Accepted Solution

by:
basraj earned 500 total points
ID: 34178493
Can you un-install the driver and try to replicate from the working Citrix server instead of re-installation?

Before that try to check your driver is really good or bad.. Use Citrix's stress printing tool. Add stress by adding around ten users to it and check if the test is successful or not.

http://support.citrix.com/article/CTX109374
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Citrix XenDesktop 7.6 Citrix Policies Graphics
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now