Solved

Server 2008r2 64bit Print Server issues with clients 32bit

Posted on 2010-11-19
6
1,308 Views
Last Modified: 2012-05-10
Just installed a server on our domain... 2008r2 standard - Dell Server Pe2970...
Wanted to first do a simple task and make it the Print Server.. The last print server crashed..
So from scratch we attemted to load the printer.. It's only 12 printers.. Ricoh Copiers and HP laser jets 4250 - 4050 and so on.

Now here is the problem.. The Print Server can print to all the machines but the clients can't load the drivers porperly.. I loaded additional driver 32bit and 64bit.. I also tried to load the drivers at the local machine and still came up with errors that suggest that the print driver are incorrect...
Any suggestions?
0
Comment
Question by:Aemilius
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 96

Accepted Solution

by:
Lee W, MVP earned 500 total points
ID: 34175208
It can be very tricky - with HPs, you need to match the driver name on the computer with the 32 bit .inf file's driver name - the 64 bit driver that comes with Windows, for example, might be called "HP LaserJet 4250 PCL 5e" but the 32 bit driver may be named "HP LaserJet SERIES 4250 PCL 5e" and that "Series" messes you up.  Simply add the word to the INF file and the driver should load correctly.

That said, I've been having a nightmare of a time with Xerox copiers lately... so it's not a cure-all... but it's a start for the HPs - I was able to install 3 different models by correcting the .inf files.
0
 
LVL 17

Expert Comment

by:James Haywood
ID: 34179623
Have you used a client with the RSAT tools to manage the print server? This is how it is designed in 2k8 and its the only way to add 32 bit drivers to the print server.
0
 

Author Comment

by:Aemilius
ID: 34180205
Cool Savant - This solution worked for the HP's but my Ricohs seem to be a lil more complicated...


Guru, I was able to modify the .inf file and solve my problem but, are you saying that if I had Vista sp1 or later with the rsat tool I could have avoided all this and downloaded the additional driver sucessfully?
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 

Author Closing Comment

by:Aemilius
ID: 34180210
Great job but I need a solution for my Richos
0
 
LVL 96

Expert Comment

by:Lee W, MVP
ID: 34180649
So, according to Xerox (and this worked for them), you can try to install the Ricoh drivers by using the EXACT SAME driver version and installing the driver FROM a Windows 32 bit machine.

Go to \\yourserver as an administrator from a 32 bit client (probably XP), and then open the printers folder (it's not actually a share, per say).  Then right click on the printer(s) in question (an error  may pop up) and then add the drivers from there.
0
 

Author Comment

by:Aemilius
ID: 34191483
ahhhhh still having trouble.
0

Featured Post

How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
Suggested Courses

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question