Aemilius
asked on
Server 2008r2 64bit Print Server issues with clients 32bit
Just installed a server on our domain... 2008r2 standard - Dell Server Pe2970...
Wanted to first do a simple task and make it the Print Server.. The last print server crashed..
So from scratch we attemted to load the printer.. It's only 12 printers.. Ricoh Copiers and HP laser jets 4250 - 4050 and so on.
Now here is the problem.. The Print Server can print to all the machines but the clients can't load the drivers porperly.. I loaded additional driver 32bit and 64bit.. I also tried to load the drivers at the local machine and still came up with errors that suggest that the print driver are incorrect...
Any suggestions?
Wanted to first do a simple task and make it the Print Server.. The last print server crashed..
So from scratch we attemted to load the printer.. It's only 12 printers.. Ricoh Copiers and HP laser jets 4250 - 4050 and so on.
Now here is the problem.. The Print Server can print to all the machines but the clients can't load the drivers porperly.. I loaded additional driver 32bit and 64bit.. I also tried to load the drivers at the local machine and still came up with errors that suggest that the print driver are incorrect...
Any suggestions?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Have you used a client with the RSAT tools to manage the print server? This is how it is designed in 2k8 and its the only way to add 32 bit drivers to the print server.
ASKER
Cool Savant - This solution worked for the HP's but my Ricohs seem to be a lil more complicated...
Guru, I was able to modify the .inf file and solve my problem but, are you saying that if I had Vista sp1 or later with the rsat tool I could have avoided all this and downloaded the additional driver sucessfully?
Guru, I was able to modify the .inf file and solve my problem but, are you saying that if I had Vista sp1 or later with the rsat tool I could have avoided all this and downloaded the additional driver sucessfully?
ASKER
Great job but I need a solution for my Richos
So, according to Xerox (and this worked for them), you can try to install the Ricoh drivers by using the EXACT SAME driver version and installing the driver FROM a Windows 32 bit machine.
Go to \\yourserver as an administrator from a 32 bit client (probably XP), and then open the printers folder (it's not actually a share, per say). Then right click on the printer(s) in question (an error may pop up) and then add the drivers from there.
Go to \\yourserver as an administrator from a 32 bit client (probably XP), and then open the printers folder (it's not actually a share, per say). Then right click on the printer(s) in question (an error may pop up) and then add the drivers from there.
ASKER
ahhhhh still having trouble.