Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Why does it take a long time for Exchange 2010 and Outlook 2010 to sync with each other within our office?

Posted on 2010-11-19
4
Medium Priority
?
1,269 Views
Last Modified: 2012-05-10
When I create a new message in Outlook 2010, and "use cached exchanged mode" is UNCHECKED, all new users appear immediately when I click on the To: button.

When I create a new message in Outlook 2010, and "use cached exchanged mode" is CHECKED, it takes several hours before new users appear in the To: list.

0
Comment
Question by:WeThePeople
  • 3
4 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 1000 total points
ID: 34175205
This is because you use the offline address book when in cached mode.

This is only updates once every 24 hours and downloaded once every 24 hours unless you manually rebuild and force a manual download.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34175210
Cached mode uses a cached version of the GAL called the Offline ADdress Book, exchange only updates the OAB once a day at 5AM by default, hence the outlook delay
0
 
LVL 31

Assisted Solution

by:MegaNuk3
MegaNuk3 earned 1000 total points
ID: 34175263
Outlook will only download the OAB once every 24 hours, normally when it is opened.

You also have to wait 8 hours for your CAS to copy the web version of the OAB from the generating server for your cached mode Outlook 2010 clients to use. So by 1PM you can restart Outlook or manually download the OAB (normally F9 in Outlook) and you should see the changes
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34175303
As demazter says, you can force the update and get it ready for download by your Outlook clients usually within 15 minutes based on the amount of data in your GAL. 1min per 10000 objects is what I have been seeing, but you might see different based on how much detail your GAL objects have and how fast your hardware is.
0

Featured Post

NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses
Course of the Month12 days, 11 hours left to enroll

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question