Outlook 2010 Keeps Freezing And I Can't End The Process
Posted on 2010-11-19
Here's the deal,
About 2 or 3 weeks ago I installed Microsoft Office 2010 Home and Business after previously running Microsoft Office 2010 Professional Beta. Bad decision seeing that now, Outlook keeps freezing up.
The freezing up part is very inconsistent (other than it happening last Friday and Today). What happens is when I log into my user account (my OS is Win 7 Pro x64) Outlook will start up and freezes on "Preparing to send/receive...".
When trying to trouble shoot I have opened up task manager and it is not hogging up my memory or CPU.
I try to end the process and , although the actual application closes, the process never ends. (I have tried end process and end process tree). When I try to restart the computer, it can't, because the process "OUTLOOK.EXE *32" will not end, so I have to hard reset it.
I have even created a new user profile and this didn't solve the problem.
This is running in an Exchange environment and other users with the same specs are not having these issues.
Any thoughts or ideas on a solution?
Again I am running:
Windows 7 Professional x64
Microsoft Office 2010 Home and Business
AMD Quad Core
4 GB DDR2
This is running in an Exchange environment.