Solved

quickbooks can not open outlook

Posted on 2010-11-19
3
818 Views
Last Modified: 2012-05-10
Hi

I have quickbooks enterprise 2011 retail, i just install office 2007 in all my 4 workstations, i can email invoices from quickbooks from all computers but one, this one shows a message
quickbooks can not open outlook, close microsoft and try again.

I can perfectly use outlook in this computer, somehow this happen maybe by coincidence after i install office 2007, but all the others pcs are working fine, any idea
please help

thanks
0
Comment
Question by:titorober23
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
notacomputergeek earned 250 total points
ID: 34176038
Have you checked your Event Viewer for Application errors?

Was there a previous version of Outlook on this computer - maybe it didn't get completely removed and QB is still trying to access the older version.
0
 

Author Comment

by:titorober23
ID: 34187686
Yes, there was a previous version, but it was working fine, after i install office 2007, it starts giving thqat problem.
0
 
LVL 13

Assisted Solution

by:notacomputergeek
notacomputergeek earned 250 total points
ID: 34188032
Have a look at this:
http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1009202

Also, verify Outlook is the default e-mail program in IE. Go to Tools -> Internet Options -> Programs -> make sure e-mail is set properly.

Another option would be to try another e-mail program in QB, Edit -> Preferences -> Send Forms.

You may need to reinstall QuickBooks.
0

Featured Post

Ready to get started with anonymous questions?

It's easy! Check out this step-by-step guide for asking an anonymous question on Experts Exchange.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question