Cannot open or save any type of attachments in Outlook XP
Posted on 2010-11-19
I have a client using Exchange 2007 and Outlook XP. Two days ago one user suddenly cannot open or save any type of attachments. Not .jpg, .txt, .doc, .xls, or .pdf. I have cleared out the OutlookSecureTempFolder but that didn't help. I logged into another PC as this user and had the same problem. Today, my client tells me they have 3 other users having this problem now. They can open them if they use OWA. I checked free space in Exchange and the Event logs on their PCs but can't find any clues. They all use Windows XP in Active Directory.
PS.. when trying to open the attachment, we get no error messages. Nothing at all happens. When trying to save it we get the Save As... dialog box, but after clicking Save we get an error saying Outlook cannot save the file.
Any help would be greatly appreciated.