gpaaw1
asked on
Server ActiveSync Event Errors. Active Sync not working
Greetings,
Exchange 2003 stopped allowing our iphones to sync via active sync. I am getting Event ID 3005 in the event vwr. When attempting to access the mailbox from the iphone , it is triggering the alert. Iphone reads "cannot get mail. The connection to the server failed.
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 11/19/2010
Time: 2:31:07 PM
User: Domain\User
Computer: computer
Description:
Unexpected Exchange mailbox Server error: Server: [server.domain.com] User: [user@domain.com] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The only successful post I have seen about this error is removing the headers from the default website in IIS. That did not resolve.
Any help on this would be great.
thank you !!
M.Magbee
Exchange 2003 stopped allowing our iphones to sync via active sync. I am getting Event ID 3005 in the event vwr. When attempting to access the mailbox from the iphone , it is triggering the alert. Iphone reads "cannot get mail. The connection to the server failed.
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 11/19/2010
Time: 2:31:07 PM
User: Domain\User
Computer: computer
Description:
Unexpected Exchange mailbox Server error: Server: [server.domain.com] User: [user@domain.com] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The only successful post I have seen about this error is removing the headers from the default website in IIS. That did not resolve.
Any help on this would be great.
thank you !!
M.Magbee
What are the results of this tool? https://www.testexchangeconnectivity.com/
ASKER
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.soulsvillefoundation. org in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 64.132.114.250
Testing TCP port 443 on host mail.soulsvillefoundation. org to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
Validating the certificate name.
I do not have SSL , and have not for this server . But it was working without it for almost a year now.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.soulsvillefoundation.
The host name resolved successfully.
Additional Details
IP addresses returned: 64.132.114.250
Testing TCP port 443 on host mail.soulsvillefoundation.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
Validating the certificate name.
I do not have SSL , and have not for this server . But it was working without it for almost a year now.
Please check the Active Sync Test without checking SSL.
Please review the newly revised following article from Alan to make sure you are not missing anything.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html
Please review the newly revised following article from Alan to make sure you are not missing anything.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html
Monitoring - I will also cleanup your IP Addresses . domain names once the question is concluded (or sooner if you wish).
Alan
Alan
What is the reason for not using SSL You can buy an SSL cert for $50 and that would secure your communications considerably.
ASKER
Alan: SSL has been proposed; but working without it .
viralrathod: I have walked through the guide, other than the SSL options my config is spot on.
viralrathod: I have walked through the guide, other than the SSL options my config is spot on.
do you have FE-BE topology or just back end server ?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
The only reason for creating the 2nd virtual Directory on an Exchange Server is if Forms Based Authentication is enabled and this forces SSL onto the Exchange Virtual directory, requiring exchange-oma virtual directory to be created which has SSL disabled.
This is all covered in KB817379 from Microsoft.
This is all covered in KB817379 from Microsoft.
ASKER
Issue is resolved.
that is all the results