Work arounds for BB Desktop Software 6 requiring admin privileges?
Posted on 2010-11-19
We're trying to get the latest version of the Blackberry Desktop Software (v18.104.22.168 bundle 47) to launch on a Windows XP workstation without requiring administrator privileges. The software will launch correctly only when the user account has admin privileges. If a non admin account attempts to launch the software, it will flash the BB Desktop manager splash screen and then just disappear. When viewed using Task Manager, the RIM.DesktopManager.exe process launches during that time, but then just disappears.
The problem is not specific to either one user account or a a specific machine. It happens on all of our machines that are using this version of the software and are members of our domain. Our domain has numerous group policies in place. So potentially the problem could be related to a group policy.
I'm looking for either a work around that will allow the BB Desktop software to launch or some additional troubleshooting tips.