Solved

Outlook 2011 for Mac

Posted on 2010-11-19
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Last Modified: 2012-05-10
I just installed the new office 2011 on the mac.  I was successfully able to connect to my exchange server all of the mail sync'ed just fine.

But i cannot send a new message, reply, reply to all, or forward.

I click the buttons and they don't do any, just click

I can delete, create a new contact, all of the other functions on the ribbon seem to work except sending any type of messages.

Now I haven't tried reloading, before I did that I just wanted to see if anyone else had that issue.  I haven't found anything like that on EE or just a google search.

Thanks
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Question by:jbmos2333
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Expert Comment

by:jhyiesla
ID: 34179581
What version of Exchange are you using?  To get 2011 to work correctly you have to have at least Exchange 2007.
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Author Comment

by:jbmos2333
ID: 34183757
It is Exchange 2010...like i stated..everything works except those 4 buttons...

guess it it just loaded funny
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Expert Comment

by:PlatNetOps
ID: 34260524
We are having the same exact issue on a single users MBP with OSX 10.6 connecting to Exchange 2007.

I am about to do the manual removal of Office 2011 and reinstall. Any suggestions?
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Expert Comment

by:PlatNetOps
ID: 34260541
Do not close since there are multiple people having this issue now.
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Author Comment

by:jbmos2333
ID: 34261240
Ok I will leave the questions open.  Good thing to find out it wasn't just me.  I have yet to reinstall I don't use my Mac a lot.  More testing for potential client use.

Let me know what happens after you reload.
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Accepted Solution

by:
PlatNetOps earned 250 total points
ID: 34261278
Ok, I have researched and found the fix on Microsoft's forum for Office for Mac as well as tested it.

Here is the link to the fix: http://www.officeformac.com/ms/ProductForums/Outlook/1063

Basically, you need to reinstall the current version of Safari.

Hope this helps!
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Author Comment

by:jbmos2333
ID: 34261475
Interesting, I will give that a try.  Thanks for the link.
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Author Closing Comment

by:jbmos2333
ID: 34274474
Thanks.  Worked like a charm
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