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Adobe Acrobat 9 Uninstall

Acrobat crashed shortly after it had been used and said the license service was not running.  Licensing service wouldn't start.  Uninstalled and reinstalled.  Then would not run at all.  Error Patch package could not be found.  Verify that the patch exisits and is a valid windows installer package.  Not will not uninstall or reinstall.  Help
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ssharril
Asked:
ssharril
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1 Solution
 
Muhammad Ahmad ImranDatabase DeveloperCommented:
have you checked the installer at some other machine, could be some virus infection.

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ssharrilAuthor Commented:
No I have not,.  I will check for viruses and  check the installer at another machine.
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Muhammad Ahmad ImranDatabase DeveloperCommented:
then the only thing I would say is OS is causing the problem, reinstall it.
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ssharrilAuthor Commented:
I can install on other computers with the same installation files, I can install other things on this computer that use an msi package.  It is just royally messed up.  I am planning to try to uninstall it manually with instructions found under another question having to do with Acrobat 8.  Acrobat 9 can't be that different.  If you have instructions for manually removing Acrobat 9 Standard specifically, I would be really happy to get them.  Thanks
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JonveeCommented:
To uninstall Acrobat 9.1 in Windows
Launch the Control Panel and from it select Add or Remove Programs.
From the list of applications that appears, highlight Adobe Acrobat 9 and press the Change/Remove button.
The Acrobat 9 Application Maintenance dialog appears. Press the Next button and then select Remove to remove Acrobat 9 (and the Acrobat 9.1 patch).

Those instructions were found here>
Adobe Reader and Acrobat 9.1 Release Notes:
http://kb2.adobe.com/cps/408/kb408814.html
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JonveeCommented:
Another option may be to try and repair your Acrobat 9 Installation, as described here:
http://www.ehow.co.uk/how_7433481_repair-acrobat-9-installation.html
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ssharrilAuthor Commented:
Jonvee,  I had already tried to uninstall with add remove programs and it will not work.  Says the package is not found or not a good msi file.  The link in the 2nd email doesn't work.  Thanks for the try anyway.
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JonveeCommented:
Another possible option may be to try uninstalling it with Revo Uninstaller Pro, but i'm not sure if this has ever been tried, or whether it will be successful ...
http://www.revouninstaller.com/
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ssharrilAuthor Commented:
Nice thought, but revouinstaller doesn't see Acrobat 9.00 so that is out.
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johnb6767Commented:
Any chance you have a Restore Point you could go back to, to retry the removal?
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Sudeep SharmaTechnical DesignerCommented:
hi ssharril,

In revo uninstaller you have force uninstall option, once you click that it would ask for the executable. If you have the Acrobat.exe in Progam files\Acrobat\ then give it that executable and it would uninstall it further.

I hope that would work for you.

Sudeep
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ssharrilAuthor Commented:
Thanks, I had not been successful in finding the .exe before, because I could not get it out of just Program Files.  I have now.  It scanned and found lots of errors in the registry related to the acrobat.  I can't afford to have to rebuild if it messes the computer up until the end of the week.  I will try it then and probably award you the points.  I had not found revo uninstaller.  Thanks
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ssharrilAuthor Commented:
This did not totally fix the problem, but I was able to edit the remainder out of the registry manually.
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