Video Card crashes while playing Starcraft 2

Posted on 2010-11-19
Last Modified: 2013-11-08
While I play Starcraft 2 on my Dell Inspiron 1525, My Display/Video card crashes to the desktop, and a pop-up message shows up saying "my display has crashed and has been refreshed. My Inspiron 1525 is stock with the Intel Graphics Media Accelerator X3100 Dynamic Video Memory Technology 4.0. Is there any way to fix this problem? Thanks in advance.
Question by:donnie91910
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Expert Comment

by:Kris Montgomery
ID: 34178542

Expert Comment

ID: 34178560
Hope your computer meet following Minimum System Requirements:

->PC: Windows XP/Windows Vista/Windows 7 (Latest Service Packs) with DirectX 9.0c
->2.6 GHz Pentium IV or equivalent AMD Athlon processor
->128 MB PCIe NVIDIA GeForce 6600 GT or ATI Radeon 9800 PRO video card
or better.

Recommended Specifications:

->PC: Windows Vista/Windows 7
->Dual Core 2.4Ghz Processor
->2 GB RAM
->512 MB NVIDIA GeForce 8800 GTX or ATI Radeon HD 3870 or better
LVL 34

Expert Comment

ID: 34178581
I'm surprised that the game even runs at all on that video card. You can try updating drivers but I don't think the system is going to be able to run the game properly.

Expert Comment

ID: 34178587
I feel Intel Graphics Media Accelerator X3100 does not meet 'Starcraft 2' minimum requirement.
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Author Comment

ID: 34178591
I have tried bringing down the frame rates of the game play and the menu, and that seems to work until i go to my options menu during game play to see the graphics, and I get an error report from Blizzard asking me to write down what I was doing when this error occurred.
LVL 34

Expert Comment

ID: 34178612
That integrated intel card just doesn't have enough horse power to run a game like SC2. intel video cards just aren't good for games.

Accepted Solution

donnie91910 earned 0 total points
ID: 34178644
I fixed it. Apparently, I turned on vertical syncing on the game, so it would not go by the frame rates I specified in the Variables text in the Starcraft 2 folder. Now that I have disabled the vertical syncing, the options menu can now be seen during game play, and game play is fine, and no error reports. Thanks again for all the suggestions.
LVL 13

Expert Comment

ID: 34367609
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.

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