• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1029
  • Last Modified:

VERITAS 9.1 Backup Exec backup jobs keep failing-What do I need to do to fix this? (Job logs are attached)

VERITAS 9.1 Backup Exec backup jobs keep failing-What do I need to do to fix this? (Job logs are attached).

What exactly are these job logs indicating that the Backup Exec Job failure problem is?

VERITAS Version 9.1 Rev 4691 installed on Windows Server 2003 Standard Edition Service Pack 2.
TestRun0032.pdf
TestRun0032-Job-History.pdf
TestRun0033.pdf
TestRun0033-Job-History.pdf
TestRun0034.pdf
TestRun0034-Job-History.pdf
TestRun0035.pdf
0
Knowledgeable
Asked:
Knowledgeable
  • 5
  • 4
4 Solutions
 
kevinhsiehCommented:
It looks like you are failing the media capacity check, which is kind of a bogus test I have seen that fail before. I fjust means that you don't have enough backup media currently mounted to handle the backup. Normally, you would be switching tapes so that test isn't too helpful. I expect that you will be able to run the backup job. You may run into other issues, but it won't be something flagged by the test run.
0
 
KnowledgeableNetwork EngineerAuthor Commented:
When I try to run a normal backup job, this backup job also fails.

The backup destination is an external USB hard drive with a 2 TB capacity-this is much bigger than the contents of what we are backing up (it is big enough to hold 6 full backup jobs).

I have checked to make sure that we aren't backing up the new backup drive destination, the old backup drive (another USB hard drive) or redundant information.

I have included the job log for this normal backup job which has failed.

What do I need to do to resolve this issue?
Job-Log.pdf
Job-History.pdf
0
 
David WallCommented:
Can you confirm what you are trying to backup it looks like you are trying to bakup remote servers , and it looks like you are usig a remote agent, but I dont see any open file agents for exchange or sql.

Is this correct.

Have you tried backing up the local machine say just the user directory does this work.

Is Veritas fully patched ?

0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
KnowledgeableNetwork EngineerAuthor Commented:
I am only backing up the local server, I am not backing up any remote computers.

Yes, VERITAS is fully patched.
0
 
kevinhsiehCommented:
Are you trying to backup to a standrad backup to disk folder, or a what BackupExec calls a "Removeable Backup-To-Disk" folder? It needs to be a removeable backup to disk folder. See

http://www.symantec.com/connect/forums/backup-usb-external-hard-drive
0
 
KnowledgeableNetwork EngineerAuthor Commented:
I'm still confused about how exactly to set this up.

I see that this is how the current backup to an external SATA disk (drive J:) is set up (see the screenshot) but when I try to set this up on the new external USB hard drive (drive Z:), I still get the exact same errors when I try to perform the Symantec Backup Exec backup.

This ocurrs even though I have followed the instructions listed on the http://www.symantec.com/connect/forums/backup-usb-external-hard-drive & the http://www.symantec.com/business/support/index?page=content&id=TECH23694 websites.

Can someone please tell me what else I need to do or what I might be doing wrong?
SBE-9.1-backup-settings.png
0
 
kevinhsiehCommented:
The folder looks right, as far as I can tell. Did you change the backup jobs to point to the new backup target?
0
 
KnowledgeableNetwork EngineerAuthor Commented:
How can I change the existing backup jobs in VERITAS Backup Exec 9.1 to point to the new external USB backup drive (drive Z:)?

This is a really old version of Backup Exec that doesn't have all of the fine-tuning features that the later versions of Backup Exec have.

I had to create new backup jobs (that were set to use the Z: drive), which were the ones that were failing.

How can I simply edit the existing backup jobs to use the new USB (Z:) drive?
0
 
kevinhsiehCommented:
I don't have access to BE 9, but you should be able to go to the job properties, and in the Destination section change the device to your removeable disk device.
0
 
KnowledgeableNetwork EngineerAuthor Commented:
Excellent information.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 5
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now