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Can't access VPN via Mobile Broadband

Posted on 2010-11-20
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Last Modified: 2013-12-09
Hello,

I have a client who has a ZTE MF636 mobile broadband device- http://www.zte.co.nz/main/Product_Downloads/MF636_downloads.htm He is running windows 7 (have updated drivers for it) it works fine for internet.

He needs to connect to his office VPN which is a Sonicwall TZ150w, he can connect to the VPN no problem via a wireless network or pluging into a router at another premise but when he trys to using the mobile broadband device it will authenticate and conenct to the VPN but it would seem that no traffic is directed to the VPN and just going out via the wireless broadband device direct not through the tunnel and so he can not access any computers behind the VPN.

Also the Device seems to be thought of as a dial up modem.

Any ideas to get it to work?
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Question by:AUCKLANDIT
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digitap earned 500 total points
ID: 34180204
You might use the SSL-VPN function of the 150.  see the KB below.

https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=6461


if the GVC is prompting to dial out, then it's not seeing the mobile device as a valid internet connection.

Also, after reviewing the Sonicwall forums, I came across this thread...forgive the pun, but your challenge seems to be a common thread...hope the information helps.

https://forum.sonicwall.com/printthread.php?t=23547
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by:digitap
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how are you getting along with this?
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